Our Story

When an answering service replacement turns into a decades-long effort to transform the way care teams collaborate on patient care.

Our Mission

PerfectServe is the most proven and capable platform of scale in healthcare operations software. Our mission is to build cloud-based solutions that leverage AI and rules engines capable of analyzing thousands of variables to optimize communication, scheduling, and other clinical workflows historically managed through cumbersome manual processes. We address key customer operational needs with best-in-class solutions that can be further enhanced by interoperability with other clinical technology platforms.

Leadership

Guillaume Castel

Chief Executive Officer

Olga Trusov

Chief Financial Officer

Ben Moore

Chief Innovation Officer

Kelly Conklin, MSN, CENP

Chief Customer Officer & Chief Clinical Officer

Christina Waters

Chief Revenue Officer

Steve Tyler

Chief Technology Officer

Shilpa Topudurti

Chief Strategy Officer

Miriam Halimi, JD, DNP, MBA, RN-BC

Senior Vice President, Client Services

Laura Suarez

Vice President, AI

Amanda Brooks

Vice President, Customer Experience

Katey Bailey

Vice President, Customer Success, Scheduling

Barbara Supergan

Vice President, Group Sales

Sean Collins

Vice President, Enterprise Sales

Our Locations

Miami, FL

Vancouver, BC

Ready to accelerate speed to care?

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