Perfect Practice Workflows Across Shifts and Locations

Work and communicate more efficiently with comprehensive solutions that simplify operations, enhance patient experience, and boost provider satisfaction.

medical practice

Perfect Practice Workflows Across Shifts and Locations

Work and communicate more efficiently with comprehensive solutions that simplify operations, enhance patient experience, and boost provider satisfaction.

Secure, Streamlined Care Coordination

Communicate securely with providers and patients with HIPAA-compliant messaging.

  • Provide safe video, voice, and text messaging.
  • Send, receive, and forward secure messages with attachments.
  • Connect with providers at other practices and all those in the PerfectServe directory.
  • Integrate provider preferences and schedules.

Modern Practice Solutions

Connect with your care team and patients around the clock while reducing the risk of provider burnout with reliable, accurately routed communication.

  • Automate manual tasks to support practice staff.
  • Offer patient-centered routing with provider assignment.
  • Streamline after-hours communication with smart routing and auto-escalation.
  • Apply custom contact preferences and settings while masking providers’ caller ID.
  • Track activity details with a summary of all interactions by site and recipient.

Intuitive, Stress-Free Scheduling

Expand built-in scheduling capabilities to account for every variable and generate the best—most complete—shift schedule for your providers.

  • View centralized, real-time schedules from any device.
  • Improve provider satisfaction with fair, equitable scheduling.
  • Empower providers to quickly swap shifts, request time off, or ask for schedule changes on the go.
  • Prioritize rules by importance to generate the best, most gap-free schedule—the first time.
  • Customize scheduling views to meet your needs
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Provide Quality, Remote Patient Care

Seamlessly communicate with patients and their family members anytime and anywhere throughout care delivery.

  • Connect with patients and their families via secure video, voice, and text message.
  • Mask provider caller ID across all message types for easy responses to patient requests.
  • Provide the safest possible in-person visit experience with curbside check-in and virtual waiting room for patients.
  • Update family members during patient care.
  • Automate appointment confirmations and reminders.
  • Help patient touch points feel more customized, personal, and safe from start to finish.

Learn what PerfectServe’s Practice Communication solution can do for your practice: