Videos

From Paper Tracking to an Efficient Call System: How Hopewell Health Uses PerfectServe Instead

How We Build Your Call Flows – Customize Your Medical Answering Service with PerfectServe

Care Team Mobility

Sue Armentrout

Chief Clinical Informatics Officer Bon Secours Mercy Health

Unique Clinical Communication Use Cases

Robin Gadd-Lane

Manager of Digital Transformation Prisma Health

Selling Change in Healthcare

Nick Lo, MD

Deputy Chief of Anesthesia St. Michael’s Hospital

Why this OBGYN Clinic Switched Answering Services

Jaylee Campos

Office Coordinator, Women's Health Associates

Patient’s Journey with PerfectServe

Miriam Halmi

VP of Clinical Informatics at PerfectServe

Interview with Dr. Conrad B. Cox – GI for Kids | Using PerfectServe’s Voice-to-Text

Dr. Conrad B. Cox

Director of Pediatric Neurogastroenterology, GI for Kids

How this Physician Assistant Helped Her Practice Manage Calls

Jenna Hannan

Physician Assistant, Denver Endocrinology

Integrating PerfectServe and Lightning Bolt to Satisfy Nursing Staff

Dr. Nathan Smith

Hospitalist

What is Nurses of Note?

How to Manage Urgent and Non-Urgent Medical Calls in Healthcare

Karly Paul

Customer Solutions

Why Most Medical Answering Services Don’t Work – And What You Can Do About It

Austin and Brittany

Support Specialists

Using PerfectServe at an ENT Clinic + Live Demo Replay

Stephen Dunkley, MSN, NP-C

Nurse Practitioner, ENT Clinic in the South

Lightning Bolt Capabilities Overview

Automated Scheduling Boosts Communication Workflows

Sue Armentrout

Chief Clinical Informatics Officer Bon Secours Mercy Health

Easing Technology Transitions in Healthcare

Robin Gadd-Lane

Manager of Digital Transformation Prisma Health

Including The Entire Care Team in Governance

Robin Gadd-Lane

Manager of Digital Transformation Prisma Health

The Art of the Possible

Taylor Rohrberger

President of PerfectServe

The Problems with Siloed Schedules

Dr. Nicholas Perkins, Associate Chief

Medical Informatics Officer, Prisma Health

Time to Consolidate

Ben Moore

Chief Product Officer, PerfectServe

Why Pagers Needed Replacing

Dr. Nicholas Perkins, Associate Chief

Medical Informatics Officer, Prisma Health

Buying Siloed Technologies

Dr. Nicholas Perkins, Associate Chief

Medical Informatics Officer, Prisma Health

The Cost of Poor Efficiency

Ben Moore

Chief Product Officer, PerfectServe

Legacy Operator Console Challenges

Ben Moore

Chief Product Officer, PerfectServe

Centralizing the Patient Transfer Experience

Crile Crisler

Sr. Director IOC & Telehealth at MLH

Why Do Doctors Use Pagers?

Ben Moore

Chief Product Officer, PerfectServe

How Roper St. Francis Uses EHR Embedded Messaging

How to Use the PerfectServe Search Directory

Cloud-Based Operator Console Product Tour

Ben Moore

Chief Product Officer, PerfectServe

How Accurate Schedules Help Communication

Sue Armentrout

Chief Clinical Informatics Officer Bon Secours Mercy Health

How Internal Champions Can Help Manage Change

Robin Gadd-Lane

Manager of Digital Transformation Prisma Health

What It Means to Support Medical Practices 24/7

Navigating Holidays in Healthcare: PerfectServe’s 24/7 Support

Whose Job is it Anyway?

After Hours Call Routing and Covering for a Shift Needs – 24/7 Support

PerfectServe’s Healthcare Call Center