Videos

Patient's Journey with PerfectServe

Explore Our Solutions

Quick walkthroughs, in-depth tours, and step-by-step tutorials of our solutions.

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Fixing Your Call Center Starts with W...

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Better Call Center Tech = Easier Chan...

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Cost Savings with a Cloud-Based Healt...

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Are On Prem Call Centers a Drain On I...

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Customized Locum Schedule Coverage

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Improve Hospitalist Schedules with In...

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Measuring ROI of Your Hospitalist Sch...

How to PerfectServe

How to Keep Night and Weekend Schedul...

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The Most Balanced Hospitalist Schedul...

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How AI Supports Hospital Contact Cent...

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How to Use the PerfectServe Search Di...

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Cloud-Based Operator Console Product ...

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How We Build Your Call Flows – ...

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Lightning Bolt Capabilities Overview

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The Art of the Possible

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PerfectServe’s Healthcare Call ...

Inside PerfectServe

Hear directly from the PerfectServe team about the latest & greatest in scheduling and communication.

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The Evolution of PerfectServe

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How PerfectServe Guarantees Financial ROI

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Having M&A Discipline in a Startup-Crazy World

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How Agentic AI Turns Workflows Into Actual Work

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How Listening Shapes Success in Healthcare IT

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You’re Keeping Clinicians In the Dark

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Why Solving Pain Points Requires Listening First

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Don’t Let Missed Integrations Trip You Up

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Time to Consolidate

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Patient’s Journey with PerfectServe

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The Cost of Poor Efficiency

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Legacy Operator Console Challenges

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What It Means to Support Medical Practices 24/7

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Navigating Holidays in Healthcare: PerfectServe’s 24/7 Support

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Whose Job is it Anyway?

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After Hours Call Routing and Covering for a Shift Needs – 24/7 Support

Education

Why Do Doctors Use Pagers?

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What is Nurses of Note?

Industry Insights

Industry experts share advice, best practices, and incisive commentary about what's happening in the world of health IT.

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5 Principles of a High-Reliability Organization

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PerfectServe is Best in KLAS for Physician Scheduling and Ambulatory Clinical Communications

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Attract Top Clinician Talent with Better Schedules

Education

Hospitalist Scheduling Was a Nightmare – Until This

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Most Common Hospitalist Scheduling Pain Points

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Rethinking the Hospitalist Schedule

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Rethinking the 7-On, 7-Off Hospitalist Schedule

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Is this the Biggest Challenge in Healthcare Today?

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Making the Most Out of Your EHR?

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This Will Make Your Clinicians Happier

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Why Healthcare Orgs Push Back Against Integrations

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These Trends Shape Healthcare Integration Strategies

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Why Embedded Messaging Hasn’t Worked…Yet

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Three Crucial Components for Your Healthcare IT Stack

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Nurses Always Get Dumped with This

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Do This to REALLY Empower Your Nurses

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Fix the Biggest Hospital Communication Barriers

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The Key to Establishing Governance

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Top AI Uses for Healthcare Integrations

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Why Healthcare Should Approach AI with Caution

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It’s Time for National Rules on Healthcare Communication

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A Purchase Process or a Consolidation Process?

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Easing Technology Transitions in Healthcare

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Selling Change in Healthcare

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How Internal Champions Can Help Manage Change

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Including The Entire Care Team in Governance

Replay Room

Enjoy full-length, on-demand replays of our webinars and live sessions.

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Replay – How to Manage Urgent and Non-Urgent Calls + New AI Agent Introduction

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Do Healthcare Workers Feel Safe?

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“Suck It Up” No Longer Works for Burnout

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Why We Have a Lot to Learn About Burnout

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Should You Be Afraid of AI in Healthcare? The Moore Report | Episode 1

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How to Filter Urgent vs. Routine After-Hours Calls

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Medical Answering Service Tips for Urgent and Non-Urgent Calls

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Healthcare Integration Strategy Components

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How to Manage Urgent and Non-Urgent Medical Calls in Healthcare

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Why Most Medical Answering Services Don’t Work – And What You Can Do About It

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Using PerfectServe at an ENT Clinic + Live Demo Replay

Customer Stories

Customers talk about working with PerfectServe and how our products drive positive change for their organizations.

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The Impact of PerfectServe

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Here’s How to Route Messages Right the First Time

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One Key to Reducing Alert Fatigue in Healthcare

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Does Improved Efficiency = More Burnout?

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How this Practice Improved Medical Answering Service Call Compliance

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What Nurses Actually Want From AI

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From RN to Nurse Leader

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35 Years as a Nurse

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Educate Nurses, Educate Patients

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Most Healthcare Errors Start With Communication

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How this Nurse Fixed ER Scheduling

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An All-in-One Communication System for San Juan Regional

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Transparent and Easy Scheduling and Communications System

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Reducing Door-to-Needle Time with Faster Communication Software

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The Best Communication Choice for Our Health System

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Upgrading to a Real-Time Physician Scheduling Tool

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How PerfectServe Helped Our Entire Team

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Expanding Schedule Length with Lightning Bolt

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Critical Results Notifications for Nebraska Medicine

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Boosting Communication Workflows for Roper Healthcare System

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How PerfectServe Help Our Clinicians and Patients

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Improving Call Workflows for Balboa Nephrology

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This Hospital Increased Nurse Satisfaction by 28%

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How to Get Critical Lab Results 42% Faster

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How Roper St. Francis Uses EHR Embedded Messaging

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From Paper Tracking to an Efficient Call System: How Hopewell Health Uses PerfectServe Instead

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Automated Scheduling Boosts Communication Workflows

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Care Team Mobility

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Unique Clinical Communication Use Cases

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How Accurate Schedules Help Communication

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Why this OBGYN Clinic Switched Answering Services

Education

The Problems with Siloed Schedules

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Why Pagers Needed Replacing

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Buying Siloed Technologies

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Interview with Dr. Conrad B. Cox – GI for Kids | Using PerfectServe’s Voice-to-Text

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How this Physician Assistant Helped Her Practice Manage Calls

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Integrating PerfectServe and Lightning Bolt to Satisfy Nursing Staff

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