Videos

Patient's Journey with PerfectServe

Explore Our Solutions

Quick walkthroughs, in-depth tours, and step-by-step tutorials of our solutions.
How to PerfectServe
Fixing Your Call Center Starts with W...

Education
Better Call Center Tech = Easier Chan...

How to PerfectServe
Cost Savings with a Cloud-Based Healt...

Education
Are On Prem Call Centers a Drain On I...

How to PerfectServe
Customized Locum Schedule Coverage

How to PerfectServe
Improve Hospitalist Schedules with In...

Education
Measuring ROI of Your Hospitalist Sch...

Education
How AI Supports Hospital Contact Cent...

How to PerfectServe
How to Use the PerfectServe Search Di...

How to PerfectServe
Cloud-Based Operator Console Product ...

Ben Moore

Chief Product Officer, PerfectServe

Trending
How We Build Your Call Flows – ...

Education
Lightning Bolt Capabilities Overview

Education
The Art of the Possible

Taylor Rohrberger

President of PerfectServe

How to PerfectServe
PerfectServe’s Healthcare Call ...

Inside PerfectServe

Hear directly from the PerfectServe team about the latest & greatest in scheduling and communication.
Education
When AI Supports People, Everyone Wins

Education
The Evolution of PerfectServe

Education
How PerfectServe Guarantees Financial ROI

Education
Having M&A Discipline in a Startup-Crazy World

Education
How Agentic AI Turns Workflows Into Actual Work

Education
How Listening Shapes Success in Healthcare IT

Trending
Why Solving Pain Points Requires Listening First

Trending
Don’t Let Missed Integrations Trip You Up 

Trending
Patient’s Journey with PerfectServe

Miriam Halmi

VP of Clinical Informatics at PerfectServe

How to PerfectServe
What It Means to Support Medical Practices 24/7

How to PerfectServe
Navigating Holidays in Healthcare: PerfectServe’s 24/7 Support

How to PerfectServe
After Hours Call Routing and Covering for a Shift Needs – 24/7 Support

Education
Why Do Doctors Use Pagers?

Ben Moore

Chief Product Officer, PerfectServe

Trending
What is Nurses of Note?

Industry Insights

Industry experts share advice, best practices, and incisive commentary about what's happening in the world of health IT.
How to PerfectServe
5 Principles of a High-Reliability Organization

Trending
PerfectServe is Best in KLAS for Physician Scheduling and Ambulatory Clinical Communications

Trending
Attract Top Clinician Talent with Better Schedules

Education
Hospitalist Scheduling Was a Nightmare – Until This

Trending
Most Common Hospitalist Scheduling Pain Points

Education
Rethinking the Hospitalist Schedule

Trending
Rethinking the 7-On, 7-Off Hospitalist Schedule

Trending
Making the Most Out of Your EHR?

Trending
These Trends Shape Healthcare Integration Strategies

Trending
Three Crucial Components for Your Healthcare IT Stack

Trending
Nurses Always Get Dumped with This

Trending
Do This to REALLY Empower Your Nurses

Trending
The Key to Establishing Governance

Trending
Top AI Uses for Healthcare Integrations

Trending
Why Healthcare Should Approach AI with Caution

Trending
It’s Time for National Rules on Healthcare Communication

Trending
Selling Change in Healthcare

Nick Lo, MD

Deputy Chief of Anesthesia St. Michael’s Hospital

How to PerfectServe
How Internal Champions Can Help Manage Change

Robin Gadd-Lane

Manager of Digital Transformation Prisma Health

Education
Including The Entire Care Team in Governance

Robin Gadd-Lane

Manager of Digital Transformation Prisma Health

Replay Room

Enjoy full-length, on-demand replays of our webinars and live sessions.
How to PerfectServe
Replay – How to Manage Urgent and Non-Urgent Calls + New AI Agent Introduction

Education
Do Healthcare Workers Feel Safe?

Education
“Suck It Up” No Longer Works for Burnout

Education
Why We Have a Lot to Learn About Burnout

Education
How to Filter Urgent vs. Routine After-Hours Calls

Education
Medical Answering Service Tips for Urgent and Non-Urgent Calls

Karly Paul

Customer Solutions

Trending
Healthcare Integration Strategy Components

Education
How to Manage Urgent and Non-Urgent Medical Calls in Healthcare

Karly Paul

Customer Solutions

Education
Why Most Medical Answering Services Don’t Work – And What You Can Do About It

Austin and Brittany

Support Specialists

Customer Stories

Customers talk about working with PerfectServe and how our products drive positive change for their organizations.
Trending
The Impact of PerfectServe

Education
Here’s How to Route Messages Right the First Time

Education
One Key to Reducing Alert Fatigue in Healthcare

Education
Does Improved Efficiency = More Burnout?

How to PerfectServe
How this Practice Improved Medical Answering Service Call Compliance

Education
What Nurses Actually Want From AI

Education
From RN to Nurse Leader

Education
35 Years as a Nurse

Education
Educate Nurses, Educate Patients

Education, Trending
Most Healthcare Errors Start With Communication

Education
How this Nurse Fixed ER Scheduling

Trending
An All-in-One Communication System for San Juan Regional

How to PerfectServe
Transparent and Easy Scheduling and Communications System

How to PerfectServe
Reducing Door-to-Needle Time with Faster Communication Software

Education
The Best Communication Choice for Our Health System

Education
Upgrading to a Real-Time Physician Scheduling Tool

How to PerfectServe
How PerfectServe Helped Our Entire Team

How to PerfectServe
Expanding Schedule Length with Lightning Bolt

How to PerfectServe
Critical Results Notifications for Nebraska Medicine

How to PerfectServe
Boosting Communication Workflows for Roper Healthcare System

How to PerfectServe
How PerfectServe Help Our Clinicians and Patients

How to PerfectServe
Improving Call Workflows for Balboa Nephrology

Trending
This Hospital Increased Nurse Satisfaction by 28%

How to PerfectServe
How Roper St. Francis Uses EHR Embedded Messaging

Trending
From Paper Tracking to an Efficient Call System: How Hopewell Health Uses PerfectServe Instead

Trending
Care Team Mobility

Sue Armentrout

Chief Clinical Informatics Officer Bon Secours Mercy Health

Trending
Why this OBGYN Clinic Switched Answering Services

Jaylee Campos

Office Coordinator, Women's Health Associates

Trending
Interview with Dr. Conrad B. Cox – GI for Kids | Using PerfectServe’s Voice-to-Text

Dr. Conrad B. Cox

Director of Pediatric Neurogastroenterology, GI for Kids

Trending
Integrating PerfectServe and Lightning Bolt to Satisfy Nursing Staff

Dr. Nathan Smith

Hospitalist

The Moore Report

Trending
The Latest in the Healthcare Tech World – The Moore Report | Episode 2

Education
Should You Be Afraid of AI in Healthcare? The Moore Report | Episode 1

Nurses of Note

The Power of Nursing Beyond the Patient

This Nurse Knows How to Support Her Teammates

From Bedside to Tech: A Nurse’s Documentation Fix

The Nurse Who Launched an Organ Donation Program

Nurses of Note 2026: Brianna Watkins

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