Communication and Scheduling Solutions for Physicians

Improve physician satisfaction with technology that enhances care delivery by easing communication and optimizing schedules.

How We Help Physicians

Manage After-Hours Calls

Efficiently track and manage inbound calls while improving message access and follow-through capabilities for all providers.

  • Dynamic call and message routing
  • Send and receive care team alerts to the right provider
  • Mask personal numbers
Send Secure Messages

Protect provider time and decrease message response times while enhancing patient care delivery.

  • Send and receive HIPAA-compliant messages powered by intelligent routing
  • Reduce communication cycle times
  • Reach the right care team member every time via text, call, or video
Improve Interactions with Call, Transfer, and Contact Centers

Streamline call, transfer, and contact center operations to enhance communication and provide valuable support to physicians.

  • Integrate with clinical systems
  • Establish reliable, efficient communication workflows to speed patient care
  • Improve inbound call experience for referring physicians
Optimize Provider Scheduling

Support provider wellness with auto-generated, optimized schedules powered by customizable rules and preferences.

  • Support provider work-life balance
  • Account for individual schedule preferences
  • Improve schedule visibility and transparency with mobile and desktop access

Cleaner Communication, Better Care

Why Modern Physician Communication Solutions Matter

The therapeutic skills of physicians, their friendly manners, respecting the patients’ feelings, and careful examination of patients by physicians revealed a significant correlation with patient satisfaction.

National Library of Medicine
Physician burnout is linked to a reduced efficiency in a health system’s ability to deliver safe, high-quality care to patients.

JAMA Network

“PerfectServe is a very nimble and flexible product for physicians who are on call. If someone has an emergency and can’t be on call, they can indicate that a partner is on call, and anybody in the health system that is looking for a physician in that practice can see that information. Changing things and directing everyone to the right person for the call is so easy.”


April, 2023

Integrations Unlock New Workflows

Perfectserve integrates with your EHR and other clinical, IT, and telecom systems to unify communications and streamline care coordination.

Other Resources

How to Contact the On-Call Doctor in Seconds, Not Hours

How To Make Answering Service Complaints a Thing of the Past with Modern Technology

Medical Answering Services: After Hours Voicemail Menu Script

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physician experience?

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