Healthcare Scheduling and Communication Solutions Empowering IT Leaders

Reap the benefits of collaboration consolidation with a reduced IT footprint and lower total cost of ownership.

Focus Your IT Efforts by Curbing Vendor Sprawl

Reduce Vendor Footprint

Simplify support, onboarding, maintenance, and scalability with one platform for:

  • HIPAA-compliant voice, video, and text messaging
  • Care team coordination
  • Provider and staff scheduling
  • Call and transfer center
  • Nurse communication
  • Patient engagement
  • Pager compatibility
Cloud-Based Means Lower Costs, Less Work

PerfectServe’s 100% cloud-based infrastructure means its solutions:

  • Are accessible from any on-site or off-site location
  • Require no IT maintenance overhead
  • Boast rapid deployment and scaling capabilities
  • Receive automatic updates for continuous innovation
Streamline User Access

Empower clinicians to manage resource access using OAuth2 without exposing credentials.

Allow system administrators to manage user accounts, register credentials for Active Directory, and more.

Bolster Security and Regulatory Compliance

HIPAA-compliant solutions offer health systems the highest level of security to safeguard patient health information with features such as advanced authentication, block-level encryption, and auditability.

Integrate Systems Seamlessly

Leverage existing systems including EHRs, schedules, directory services, bed systems, nurse call, and more. PerfectServe supports more than 250 integrations to simplify clinical workflows and enhance caregivers’ situational awareness through the collaborative use of timely data.

Support Shared Devices for Nurses

Apply best practices in application management, device selection, and security to facilitate interdisciplinary collaboration among all team members across all settings.

A Strategic IT Approach Yields Enterprise Outcomes

$680,000

Annual Savings from Hardware and Vendor Replacement

21%

Cost Reduction After Consolidating After-Hours Answering Services to PerfectServe

5.2%

Reduction in Length of Stay with Unified Communication and Care Team Collaboration

26%

Increase in Nurse User Satisfaction with PerfectServe’s Nurse Communication Module

68%

Reduction in Physician Call Back Time with All Care Team Members on One Communication Platform

250+

Integrations Supported by PerfectServe to Ensure Interoperability with Key Clinical and IT Systems

* Data points represent outcomes from individual PerfectServe customers.

Additional Benefits

Beyond cost savings, deep vendor-provider partnerships also have great
potential to simplify work and improve overall performance.

Improved Staff Satisfaction

Centralize important functions like communication and scheduling to boost productivity by reducing the need for multiple apps and logins.

Time Savings

Spend less time managing vendor relationships by consolidating with one technology partner to create a more streamlined experience.

Stronger Partnership

White-glove service is our standard for all customers. More expansive partnerships benefit from a dedicated and multidisciplinary customer success team to help optimize solutions and workflows.

Other Resources

Nurses of Note 2024: The Infusion Nurse and ‘Ambassador of Enjoyment’

How to Streamline Call Management Across State Lines

Engaging Patients to Support Value-Based Care Initiatives

“HSS implemented PerfectServe’s Clinical Collaboration solution to successfully transition from pagers to smartphones, from disparate communication processes to a centralized contact system, and from delayed communication to instant connection with the right provider at the right time.”

#1 Academic Medical Center Focused on Musculoskeletal Health
New York, NY

Ready to address IT challenges?

See how PerfectServe can help you drive enterprise value through vendor consolidation.