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Why PerfectServe
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Focus Your IT Efforts by Curbing Vendor Sprawl
Reduce Vendor Footprint
Simplify support, onboarding, maintenance, and scalability with one platform for:
- HIPAA-compliant voice, video, and text messaging
- Care team coordination
- Provider and staff scheduling
- Call and transfer center
- Nurse communication
- Patient engagement
- Pager compatibility
Cloud-Based Means Lower Costs, Less Work
PerfectServe’s 100% cloud-based infrastructure means its solutions:
- Are accessible from any on-site or off-site location
- Require no IT maintenance overhead
- Boast rapid deployment and scaling capabilities
- Receive automatic updates for continuous innovation
Streamline User Access
Empower clinicians to manage resource access using OAuth2 without exposing credentials.
Allow system administrators to manage user accounts, register credentials for Active Directory, and more.
Bolster Security and Regulatory Compliance
HIPAA-compliant solutions offer health systems the highest level of security to safeguard patient health information with features such as advanced authentication, block-level encryption, and auditability.
Integrate Systems Seamlessly
Leverage existing systems including EHRs, schedules, directory services, bed systems, nurse call, and more. PerfectServe supports more than 250 integrations to simplify clinical workflows and enhance caregivers’ situational awareness through the collaborative use of timely data.
Support Shared Devices for Nurses
Apply best practices in application management, device selection, and security to facilitate interdisciplinary collaboration among all team members across all settings.
A Strategic IT Approach Yields Enterprise Outcomes
$680,000
Annual Savings from Hardware and Vendor Replacement
21%
Cost Reduction After Consolidating After-Hours Answering Services to PerfectServe
5.2%
Reduction in Length of Stay with Unified Communication and Care Team Collaboration
26%
Increase in Nurse User Satisfaction with PerfectServe’s Nurse Communication Module
68%
Reduction in Physician Call Back Time with All Care Team Members on One Communication Platform
250+
Integrations Supported by PerfectServe to Ensure Interoperability with Key Clinical and IT Systems
* Data points represent outcomes from individual PerfectServe customers.
Additional Benefits
Beyond cost savings, deep vendor-provider partnerships also have great
potential to simplify work and improve overall performance.
Improved Staff Satisfaction
Centralize important functions like communication and scheduling to boost productivity by reducing the need for multiple apps and logins.
Time Savings
Spend less time managing vendor relationships by consolidating with one technology partner to create a more streamlined experience.
Stronger Partnership
White-glove service is our standard for all customers. More expansive partnerships benefit from a dedicated and multidisciplinary customer success team to help optimize solutions and workflows.
Other Resources
“HSS implemented PerfectServe’s Clinical Collaboration solution to successfully transition from pagers to smartphones, from disparate communication processes to a centralized contact system, and from delayed communication to instant connection with the right provider at the right time.”
#1 Academic Medical Center Focused on Musculoskeletal Health
New York, NY