Patient Engagement Solutions
Engage patients with personalized messaging for better care experiences.
70%
Sustained 70% patient response rate with a "text-first" approach
Park Nicollet Methodist Hospital
Secure Text Messaging for Healthcare
Patient & Peer Chats
Send secure messages among peers. Respond to patients without revealing your personal information.
- No apps required for patients
- Manage conversations
- Ad hoc video appointments
- Code for reimbursement
Patient Updates & Reminders
Remind patients of next steps and view upcoming appointments. Reference patient conversations faster for better care.
- Reduce response times
- Customize campaigns
- Update family members
Efficient, Patient-Centered Care
Use one platform to align nurses, physicians, patients, families, and administrators.
- Team-based care
- Low, flat-rate pricing
- Robust reporting console
More Than Just a Secure Messaging App
Patients: Expand Access
- 97% of American adults carry a mobile device
- Boost access for your most complex patient populations
- Engage patients before, during, and after encounters
Nurses: Ease Workloads
- Leverage care team members where needed most severely
- Automate time-consuming patient outreach including follow-up care
- Automate response routing and escalation to accelerate care team intervention
Providers: Save Headaches, Grow Revenue
- Convert patient communication into reimbursable care
- Initiate patient and family video visits with a simple click
- Mask physician’s private phone number
Organizations: Lower Costs, Improve Security
- Cut technology costs with flat-rate pricing
- Increase productivity while reducing burnout
- Unify secure messaging across sites
- Integrate with on-call schedules, call center, and answering services
How to Engage Patients on Their Device
Patient Engagement Before, During,
and After Care
"We have an enhanced level of engagement with our patients. The program design makes the messaging personalized and relevant for each patient, and the automation allows us to do more with our staffing."
Ben Nielsen
Vice President, Ambulatory Services
Ridgeview Rehab Specialties