Patient Engagement Solutions

Engage patients with personalized messaging for better care experiences.


Sustained 70% patient response rate with a "text-first" approach

Park Nicollet Methodist Hospital


Reduced patient no-show rates by using automated text messaging

Ridgeview Rehab Specialties

Secure Text Messaging for Healthcare

Patient & Peer Chats

Send secure messages among peers. Respond to patients without revealing your personal information.

  • No apps required for patients
  • Manage conversations
  • Ad hoc video appointments
  • Code for reimbursement

Patient Updates & Reminders

Remind patients of next steps and view upcoming appointments. Reference patient conversations faster for better care.

  • Reduce response times
  • Customize campaigns
  • Update family members

Efficient, Patient-Centered Care

Use one platform to align nurses, physicians, patients, families, and administrators.

  • Team-based care
  • Low, flat-rate pricing
  • Robust reporting console

Manage Healthcare Messages in One Place

Track conversations, appointments, and patient communication on one platform.

  • Manage, route, and escalate replies
  • One and Two-way capable communications
  • Industry leading security and privacy

More Than Just a Secure Messaging App

Patients: Expand Access

  • 97% of American adults carry a mobile device
  • Boost access for your most complex patient populations
  • Engage patients before, during, and after encounters

Nurses: Ease Workloads

  • Leverage care team members where needed most severely
  • Automate time-consuming patient outreach including follow-up care
  • Automate response routing and escalation to accelerate care team intervention

Providers: Save Headaches, Grow Revenue

  • Convert patient communication into reimbursable care
  • Initiate patient and family video visits with a simple click
  • Mask physician’s private phone number

Organizations: Lower Costs, Improve Security

  • Cut technology costs with flat-rate pricing
  • Increase productivity while reducing burnout
  • Unify secure messaging across sites
  • Integrate with on-call schedules, call center, and answering services

How to Engage Patients on Their Device

Patient Engagement Before, During,
and After Care

"We have an enhanced level of engagement with our patients. The program design makes the messaging personalized and relevant for each patient, and the automation allows us to do more with our staffing."

Ben Nielsen

Vice President, Ambulatory Services
Ridgeview Rehab Specialties

Read the Case Study >>

Ready to see us in action?

Get a demo of PerfectServe's healthcare platform.