Southwest Cancer Center reduced variable expenses and communication errors by replacing their live medical answering service with PerfectServe’s automated Answering Service solution with fixed-rate pricing, no hidden fees, and 24/7 dynamic routing and escalation capabilities. The center saved more than $1,000 per month while boosting provider satisfaction and patient experience by replacing their live medical answering service with PerfectServe’s Answering Service solution.
Key Results:
- Reduced Patient Complaints
- Increased Provider Satisfaction
- Improved Patient Experience
- Decreased Variable Expenses
