Clinical Communication & Collaboration
Accelerating Speed to Care
Optimize provider scheduling, streamline clinical collaboration, and improve patient and family communication across all care settings.
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Easier Communication. Better Outcomes.
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Medical Practices
Consistently route calls and messages to the right provider at the right time, every time, while protecting staff privacy and maintaining compliance.
- Automate after-hours call management
- Accurately route on-call communications
- Simplify peer and patient messaging
- Enable virtual care and video visits
- Minimize unnecessary after-hours intrusions
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Hospitals and Health Systems
Unite complex clinical workflows with a single mobile-enabled platform to ensure communications are accurately routed, instantly delivered, and dependably followed.
- Connect teams everywhere with a 100% cloud-based platform
- Reduce administrative burden on clinicians
- Empower nursing staff with mobile workflows
- Enhance schedule equity and system-wide transparency
- Embed secure messaging into EHR interface, and integrate with clinical IT
Innovative Scheduling and Communication Solutions
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Medical Answering
Service
Update your call routing so patients can reach the right clinician at the right time. Give providers a reliable way to respond quickly.
- Full schedule control and ability to assign who takes calls
- Read transcribed messages to see if they're urgent or routine
- Customize alert notifications, and mask your personal number
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Secure Clinical Communication
Connect all care team members and support staff across the enterprise on a single communication platform using Dynamic Intelligent Routing®.
- HIPAA-compliant video, voice, and text
- Replace pagers, texting & call center solutions
- Integrates with your EHR and other systems
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Provider and Staff Scheduling
Support provider wellness, increase productivity, and ensure patient access with auto-generated scheduling workflows.
- Generate equitable, complete, and accurate schedules including on-call
- Improve transparency and minimize burnout
- Support specialty requirements and individual preferences
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Patient Engagement
Support patients before, during, and after care with automated messaging and secure virtual visits. Include family members when needed.
- Automate reminders for appointments, prescriptions, and care plan adherence
- Offer scheduled and on-demand video visits for patients
- Secure text based surveys for pain, satisfaction, wellness