Transform Nursing Workflows
Accelerate Communication with Intelligent Routing
Leverage a comprehensive directory and role-specific routing for swift communication across the hospital, health system, and beyond.
Guarantee that voice, video, and text messages reach the intended clinician through auto-updating call schedules and patient assignments.
Centralized Inbox for Nurses
Simplify clinical workflows by consolidating calls, messages, and alerts into one streamlined inbox.
Allow nurses to receive and manage nurse call alerts and other notifications on the go. They can easily accept, escalate, or delegate alerts.
Enhance patient satisfaction and minimize disruptions by automating alert and alarm processes.
Enable Better Collaboration with Mobile Devices
Give nurses the freedom to work away from the bedside and the nurses’ station by equipping them with collaboration technology that can be used with any smartphone or mobile device.
PerfectServe can help you consolidate the nurse tool belt whether your organization has a shared device or BYOD environment.
Boost Satisfaction with EHR Embedded Messaging
PerfectServe integrates with your EHR to allow nurses to send and receive messages directly from the patient chart to keep patient context and avoid toggling between apps.
Embedded messaging retains all of PerfectServe’s functionality, giving nurses the full power of intelligent routing inside the EHR.
Reduce Interruptions with Prioritized Notifications
Nurses can set specific ringtones for urgent messages and hold nonurgent notifications to reduce care disruptions.
Tasks like water requests can automatically be routed to a patient care tech or a similar role to allow nurses to engage in more top-of-license work.
Mobilize Rapid Response Teams Quickly
Alert multiple assigned care team members to emergencies like code blue, STEMI, sepsis, and stroke with just one click.
Rapid critical result reporting notifies the correct, on-call provider and team members at once to shorten response time and protect patient safety.
The Perks of Simplifying Communication
Reduction in Physician Callback Time
Saved in Overtime Costs
Reduction in Overtime Hours
Increase in HCAHPS Scores
EHR Embedded Messaging: No More
Jumping from App to App
Increase in Nurse Satisfaction with Communication Workflows
in Annual Time Savings
Decrease in Time to Initiate Communication
YoY Increase in PerfectServe Communication
“Our nurses have always prided themselves on providing the best patient care, so their excellence was never in question, but working with PerfectServe to streamline so many of their clinical workflows and unlock new efficiencies in the care delivery process has been a tremendous satisfier for the whole team.”
VP of Nursing Informatics, Clinical Technology, and Evidence-Based Practice
Bon Secours Mercy Health