Trust & Security

Security is our priority

Secure communications that effortlessly reduce HIPAA secure messaging compliance risks and support MIPS/MACRA objectives. Encrypted messaging, robust reporting and 99.9% uptime ensure a system that meets your organization’s security needs.

Fully encrypted data

PerfectServe® uses third-party encryption tools to secure data at transmission and in storage.

Complete audit trail

All message activity is auditable by date, time, activity type, authenticated user, interface and more.

No locally-cached data

Message content and other PHI is refreshed every time you access any screen that contains it, eliminating on-device storage.

Compliant with SOC 2 audit

We comply with SOC 2 audit requirements. Ask for our latest report.

Mike Burke
HIPAA Privacy Officer

St. John Providence Health System

Detroit, MI

“My goal is to make patient information as secure as possible. What keeps me up at night is portable devices — they are prevalent, and it’s really difficult to make sure that all devices on our campus are secure. PerfectServe helps address this worry.”Read the story

Learn why Advocate Health Care trusts PerfectServe for clinical communication across its entire system

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