Event
From Silos to Synergy: Key Communication Integrations at Roper St. Francis
Register >>PerfectServe exceeds industry encryption standards, utilizing at least AES-256 encryption at rest and TLSv1.2+ encryption in flight.
All message activity is auditable by date, time, activity type, authenticated user, interface, and more.
Message content and other PHI is refreshed every time a user accesses it on any screen, eliminating on-device storage.
SOC 2 compliant and approved by Censinet, an AHA Preferred Cybersecurity Provider, based on HIPAA & NIST framework. Please request our latest reports!
Known PHI fields and message body—which often includes PHI—are automatically removed from notifications sent to unsecured devices (such as alphanumeric pagers or cell phones) via SMS text.
Customizable security settings and measures include PIN authentication with 4-10 digits, automatic logout due to inactivity, and password expiration at variable time frames.
PerfectServe has been recognized by Censinet and KLAS as a “Cybersecurity Transparent” pioneer in recognition of our efforts to build secure and innovative solutions with critical IT security programs.
1. Censinet and KLAS: Making it Easy to Assess Cybersecurity Preparedness. Czech D., Harris K., KLAS Research. October 13, 2021.
“Most healthcare organizations have a high volume of wireless access points situated across multiple facilities. As a result, a device’s usability and performance in managing patient handoffs between access points is influenced significantly.”
“PerfectServe’s cloud-based call center software is HIPAA-compliant and complies with all SOC 2 audit requirements, providing safety and security for the healthcare system and its providers and patients.”
“PerfectServe® … today announced that Gartner has positioned the company as a Leader and highest in execution in the inaugural Magic Quadrant for Clinical Communication and Collaboration. PerfectServe was one of eight vendors evaluated for the report.”
“Having a common communication system between all of our hospitals makes it more convenient for physicians to care for their patients at the hospitals within our organization.”