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April 22, 2026

2026 Gartner® Magic Quadrant™ and Critical Capabilities for Clinical Communication and Collaboration

PerfectServe is highest in execution and furthest in vision in the 2026 MQ for CC&C and ranked #1 in all...

January 23, 2026

Combating Nurse Burnout & Improving Retention

Executive Summary Despite increased awareness and intervention efforts, nurse burnout remains a problem across most healthcare settings. This guide examines…

November 15, 2025

Why Clinician Wellness Starts with Operational Wellness

We asked 343 clinicians to tell us what changes are really needed to reduce burnout, increase job satisfaction, and help...

September 18, 2025

A Practice Manager’s Guide to Effective Call Routing

Did you know for most practices, 80% of patient calls are non urgent? Get these templates used by successful practices...

January 28, 2025

From the Hospital to the Clinic: After-Hours Call Management for Your Medical Practice

Communication Breakdowns? One physician shared,“We work in a hospital and need medical answering services for calls coming from the ER…

January 14, 2025

Medical Answering Service Diagram | Free Download

The volume of patient calls is often unpredictable for medical practices, and they can sometimes get lost in the shuffle.…

November 21, 2024

2024 Gartner®️ Magic Quadrant™️ for Clinical Communication and Collaboration

September 17, 2024

PerfectServe Integrations Catalog

Integrations across healthcare technologies are essential for enabling more intelligent, streamlined workflows that positively impact patient care delivery. From embedding…

August 19, 2024

Creating a Successful Residency Schedule

Anyone who’s managed a residency program is likely very familiar with the rules and regulations that come along with creating…

August 13, 2024

Develop a Clinical Communication Governance Strategy

Ensure the technology you’ve invested in is being used properly and adopted widely. Governance is an important tool organizations use…

December 5, 2023

Engaging Patients to Support Value-Based Care Initiatives

In the shift to a value-based care model, healthcare organizations are looking for ways to improve quality outcomes across the…

October 24, 2023

Improving Hospital Transfers: The Operations Leader’s Guide to Operator Consoles

The operator console plays a vital role in the transfer center—it facilitates successful communication throughout the health system. And in…