HIPAA-compliant secure messaging
Keep your patients’ information safe with HIPAA-compliant secure messaging from PerfectServe.
Send secure messages from any device
All your messages are stored in the cloud, so you have access to your communication from any desktop, smartphone or tablet. Since no PHI is stored on your device, PerfectServe protects you from potential HIPAA violations associated with lost or stolen devices.
Share text messages, picture and videos easily
PerfectServe’s user-friendly interface makes it easy to send and receive text messages as well as multimedia messages — like pictures and videos — from colleagues and patients.
PerfectServe HIPAA-compliant messenger includes:
- Secure text, picture and video messaging
- Comprehensive directory for your organization
- Sent, received and read timestamps
- Message reminders and automated escalation
Cut appointment no-show rates by up to 50%
No-shows are frustrating and expensive. Make managing appointments simple and convenient for you and your patients with text message appointment reminders.
Reduce readmission risk by up to 30%
Automatically send your patients a procedure-specific diagnostic to assess their progress and make sure they understand their treatment plan. If your patients’ responses suggest that they’re likely to readmit, PerfectServe will automatically alert your office to follow up with them.
“PerfectServe has changed contacting physicians from a 10-step process to a one-step process.”
Tim Horttor, BSN, RN, CCRN, Critical Care Nurse
Orange Coast Memorial Medical Center