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In the meantime, see a few highlights below.

How Dynamic Intelligent Routing® Works

Real-time message delivery in 3 dynamic steps.

Step 1 – Accurate Clinician Schedules

Create physician schedules based on their preferences, factoring in holidays, weekends, and time off. Help nurses and medical staff know is actually on call for updates, and if the medical office is open or closed for a specific day.

Step 2 – Efficient Call Routing

Build call flows with clear instructions for patients and other clinicians when they call in. Callers self-select the prompts they hear, and the message goes to the correct on-call doctor or admin inbox for later follow up.

Here’s an example of what a patient might hear…

Step 3 – Secure Messaging

Urgent and non-urgent calls get filtered to where they need to go, and the secure app allows you to forward or text other clinicians and care team members in a pinch.

Other Resources

Medical Answering Service Voicemail Script Ideas

Fully Customizable Call Flows – Educate Patients

How to Manage Urgent and Non-Urgent Calls

Large, Multi-Site Practice Ditches Pagers

Streamline Communication Across Locations

What Medical Professionals Are Saying

⭐⭐⭐⭐⭐

“I’ve been looking for something like this for years. The non-urgent calls get directed to the Office Manager. It’s a great time saver, and sleep saver.”

Laurene Dougherty,
SVP of Medical Clinical Operations

⭐⭐⭐⭐⭐

“Thankfully we’ve gotten a lot less calls and it’s filtering quite a bit of them. PerfectServe has really limited unnecessary refill requests by having that routing corrected.”

Jenna Hannan,
Physician Assistant, Denver Endocrinology

⭐⭐⭐⭐⭐

“We’re not navigating phone calls and aggravated patients who said they left messages… all the calls are returned between 8 and 9am, which patients love.”

Stephanie Fusaro,
Clinical Coordinator, Cardiology Consultants of Tom’s River