Send Secure Text Messages to Your Patients

Reduce readmissions and get your patients engaged with secure, HIPAA-compliant physician-to-patient text messaging.

doctor with phone
texting patients

Send and Receive HIPAA-Compliant Text Messages

Build strong patient-provider relationships and make communicating with your patients quick and easy with provider-to-patient texting.

Secure patient texting provides appointment reminders, day-of-procedure support, and much more. PerfectServe helps you coordinate with your patients and empowers your patients and their families be actively engaged in their care.

There are no apps for patients to download or complicated steps to follow. Simply send an SMS message that links patients to our secure proprietary web client to begin a real-time, HIPAA-compliant conversation.


reduction in follow-up
workload for nurses


improvement in appointment
no-show rates


reduction in readmissions

Cut Appointment No-Show Rates by Up to 50%

No-shows are frustrating and expensive. Make managing appointments simple and convenient for you and your patients with text message appointment reminders.

Send quick appointment reminders, ask for confirmation and give instructions for rescheduling in a text message.

Our appointment reminder text messages have been proven to reduce clients’ no-show rates by up to 50%.

patient no-shows
patient re-admissions

Reduce Readmission Risk by Up to 30%

Staying in contact with patients after discharge is key to reducing readmission rates, but getting in touch with patients over the phone is time-consuming.

With PerfectServe, you can automatically send your patients a procedure-specific diagnostic to assess their progress and make sure they understand their treatment plan.

If your patients’ responses suggest that they’re likely to readmit, PerfectServe will automatically alert your office to follow up with them.

Learn more about patient engagement with PerfectServe.