Clinical collaboration solutions for nurses

PerfectServe’s clinical collaboration solution for nurses enables fast, efficient and secure communication that enhances patient care and improves patient experience.

nurse with phone

Reach the correct on-call provider or care team member with one click

Your call schedules, directories and team assignments are automatically updated in PerfectServe. With one click, PerfectServe uses that information to instantly analyze situational variables like day, time, patient and urgency to connect you with the appropriate physician contact or care team member.

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nurse

“PerfectServe has changed contacting physicians from a 10-step process to a one-step process.”
– Tim Horttor, BSN, RN, CCRN, Orange Coast Memorial

Integrate your nurse call, telemetry and alarm systems

nursing alerts and alarms

Deliver all your patient monitoring alerts and alarms through one powerful integrated platform. Nurses receive alerts on their mobile devices and web apps, where they can accept, escalate for assistance, or call back to speak with the patient. Reduce nursing interruptions and improve patient satisfaction by automating your alert and alarm workflows.

Receive call-backs 68% faster

Shorten communication cycles and reduce care delays with PerfectServe’s clinical collaboration platform. Timestamps let you know when physicians and care team members receive and read messages, and if they don’t acknowledge an urgent message quickly, PerfectServe automatically escalates the message to another provider.

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Time management icon

Receive call-backs 68% faster

Shorten communication cycles and reduce care delays with PerfectServe’s clinical collaboration platform. Timestamps let you know when physicians and care team members receive and read messages, and if they don’t acknowledge an urgent message quickly, PerfectServe automatically escalates the message to another provider.

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Collaborate with the care team from a smartphone

With PerfectServe, nurses don’t have to be tethered to WOWs. PerfectServe drives clinical information — including patient safety notifications and care team messaging — to smartphones, making it easy to collaborate with the rest of the care team from the patient’s bedside.

Which nursing device is right for your hospital?

Device icon

Collaborate with the care team from a smartphone

With PerfectServe, nurses don’t have to be tethered to WOWs. PerfectServe drives clinical information — including patient safety notifications and care team messaging — to smartphones, making it easy to collaborate with the rest of the care team from the patient’s bedside.

Which nursing device is right for your hospital?

Send and receive messages within the EMR

Coordinate with the rest of the care team without leaving the chart. When working from your desktop, access to PerfectServe from within the EMR simplifies your workflow and lets you work from one window.

Computer icon
Computer icon

Send and receive messages within the EMR

Coordinate with the rest of the care team without leaving the chart. When working from your desktop, access to PerfectServe from within the EMR simplifies your workflow and lets you work from one window.

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Reduce distractions with prioritized notifications

PerfectServe prioritizes nurses’ notifications and delivers them to devices, reducing distractions from clinically-irrelevant alarms and overhead paging. Keeping the hospital quieter also contributes to better patient experience, a key component of HCAHPS scores.

question box

Reduce distractions with prioritized notifications

PerfectServe prioritizes nurses’ notifications and delivers them to devices, reducing distractions from clinically-irrelevant alarms and overhead paging. Keeping the hospital quieter also contributes to better patient experience, a key component of HCAHPS scores.

Prioritize patient follow-up post-discharge with automated text messages

Following up with patients post-discharge is the best way to reduce readmissions, but calling each patient is time-consuming. The PerfectServe platform streamlines this process with automated patient text messages. PerfectServe records patient responses and flags negative responses, making it easy for nurses to prioritize patient follow-up and save time.

See how Park Nicollet dropped its readmission rate by 32% with PerfectServe’s patient text messages

patient engagement hero

Mobilize rapid response teams faster and more efficiently

One click activates multiple care team members to respond to various emergencies like code blue, sepsis and stroke alerts.

Learn more

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