Medical Answering Service

Don’t Just Replace Cortext—Upgrade to Real-Time Care Team Collaboration with PerfectServe

For organizations that use Imprivata’s Cortext solution, the announcement of its sunset in July 2024 has sparked a quest for…

Getting Your Care Team On One Unified Platform

Inefficient clinical communication workflows can negatively impact both patient safety and provider satisfaction. A few factors in particular contribute to…

Patient Benefits of an Advanced Automated Answering Service Solution

Patient experience is the most important factor when it comes to patient retention at any medical practice. An essential touchpoint…

Medical Answering Services: After Hours Voicemail Menu Script

Do your patients tend to rush through phone prompts by selecting “urgent” for non-urgent matters, such as prescription refills? When…

5 Warning Signs Your Answering Service Might Be Hurting Your Practice

Medical answering services are essential to modern practices for triaging patient calls, delivering urgent messages at night, and allowing receptionists to…