Videos

Patient's Journey with PerfectServe




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Is this the Biggest Challenge in Healthcare Today?

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You’re Keeping Clinicians In the Dark

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Making the Most Out of Your EHR?

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This Will Make Your Clinicians Happier

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Why Healthcare Orgs Push Back Against Integrations

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These Trends Shape Healthcare Integration Strategies

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This Hospital Increased Nurse Satisfaction by 28%

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How to Get Critical Lab Results 42% Faster

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Why Embedded Messaging Hasn’t Worked…Yet

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Three Crucial Components for Your Healthcare IT Stack

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Nurses Always Get Dumped with This

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Do This to REALLY Empower Your Nurses

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Fix the Biggest Hospital Communication Barriers

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Healthcare Integration Strategy Components

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The Key to Establishing Governance

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Why Solving Pain Points Requires Listening First

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Don’t Let Missed Integrations Trip You Up 

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Top AI Uses for Healthcare Integrations

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Why Healthcare Should Approach AI with Caution

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It’s Time for National Rules on Healthcare Communication

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A Purchase Process or a Consolidation Process?

How to PerfectServe
How Roper St. Francis Uses EHR Embedded Messaging

How to PerfectServe
How to Use the PerfectServe Search Directory

Education
How to Manage Urgent and Non-Urgent Medical Calls in Healthcare

Karly Paul

Customer Solutions

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Why Most Medical Answering Services Don’t Work – And What You Can Do About It

Austin and Brittany

Support Specialists

Education
Using PerfectServe at an ENT Clinic + Live Demo Replay

Stephen Dunkley, MSN, NP-C

Nurse Practitioner, ENT Clinic in the South

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From Paper Tracking to an Efficient Call System: How Hopewell Health Uses PerfectServe Instead

How to PerfectServe
Cloud-Based Operator Console Product Tour

Ben Moore

Chief Product Officer, PerfectServe

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How We Build Your Call Flows – Customize Your Medical Answering Service with PerfectServe

Education
Lightning Bolt Capabilities Overview

Education
Automated Scheduling Boosts Communication Workflows

Sue Armentrout

Chief Clinical Informatics Officer Bon Secours Mercy Health

Education
Easing Technology Transitions in Healthcare

Robin Gadd-Lane

Manager of Digital Transformation Prisma Health

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Care Team Mobility

Sue Armentrout

Chief Clinical Informatics Officer Bon Secours Mercy Health

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Unique Clinical Communication Use Cases

Robin Gadd-Lane

Manager of Digital Transformation Prisma Health

How to PerfectServe
How Accurate Schedules Help Communication

Sue Armentrout

Chief Clinical Informatics Officer Bon Secours Mercy Health

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Selling Change in Healthcare

Nick Lo, MD

Deputy Chief of Anesthesia St. Michael’s Hospital

How to PerfectServe
How Internal Champions Can Help Manage Change

Robin Gadd-Lane

Manager of Digital Transformation Prisma Health

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Including The Entire Care Team in Governance

Robin Gadd-Lane

Manager of Digital Transformation Prisma Health

Education
The Art of the Possible

Taylor Rohrberger

President of PerfectServe

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Why this OBGYN Clinic Switched Answering Services

Jaylee Campos

Office Coordinator, Women's Health Associates

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The Problems with Siloed Schedules

Dr. Nicholas Perkins, Associate Chief

Medical Informatics Officer, Prisma Health

Education
Time to Consolidate

Ben Moore

Chief Product Officer, PerfectServe

Education
Why Pagers Needed Replacing

Dr. Nicholas Perkins, Associate Chief

Medical Informatics Officer, Prisma Health

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Patient’s Journey with PerfectServe

Miriam Halmi

VP of Clinical Informatics at PerfectServe

Education
Buying Siloed Technologies

Dr. Nicholas Perkins, Associate Chief

Medical Informatics Officer, Prisma Health

Education
The Cost of Poor Efficiency

Ben Moore

Chief Product Officer, PerfectServe

Education
Legacy Operator Console Challenges

Ben Moore

Chief Product Officer, PerfectServe

Education
Centralizing the Patient Transfer Experience

Crile Crisler

Sr. Director IOC & Telehealth at MLH

How to PerfectServe
What It Means to Support Medical Practices 24/7

How to PerfectServe
Navigating Holidays in Healthcare: PerfectServe’s 24/7 Support

How to PerfectServe
Whose Job is it Anyway?

How to PerfectServe
After Hours Call Routing and Covering for a Shift Needs – 24/7 Support

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Interview with Dr. Conrad B. Cox – GI for Kids | Using PerfectServe’s Voice-to-Text

Dr. Conrad B. Cox

Director of Pediatric Neurogastroenterology, GI for Kids

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How this Physician Assistant Helped Her Practice Manage Calls

Jenna Hannan

Physician Assistant, Denver Endocrinology

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Why Do Doctors Use Pagers?

Ben Moore

Chief Product Officer, PerfectServe

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Integrating PerfectServe and Lightning Bolt to Satisfy Nursing Staff

Dr. Nathan Smith

Hospitalist

How to PerfectServe
PerfectServe’s Healthcare Call Center

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What is Nurses of Note?

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