Piedmont Healthcare implemented PerfectServe’s Answering Service solution as a means to consolidate third-party answering services inherited during expansion. By implementing PerfectServe’s Answering Service solution as the standard for Piedmont Healthcare’s 550+ physician group practices, Piedmont was able to consolidate its vendor footprint and reduce variable expenses resulting in a 21% cost decrease.
Key Results:
- Reduced Variable Expenses
- Improved Clinical Efficiency
- Increased Provider Satisfaction
- Streamlined Patient Experience
