24/7 Medical answering service

Increase staff satisfaction, improve patient experience and reduce overhead costs with PerfectServe’s automated answering service replacement.

doctor phone

Never miss a patient’s message again

When a human-centric medical answering service loses messages, it frustrates your patients and your physicians.

PerfectServe’s medical answering service is fully automated and eliminates the opportunity for human error, so you never have to worry about missing critical patient messages or consult requests.

Receive all messages in one application

PerfectServe eliminates the medical answering service middleman. In real time, physicians receive messages from their patients directly on their smartphones, and it all happens in the PerfectServe mobile app.

There’s no need to manage multiple apps or try to remember different log in credentials. With PerfectServe, you can get back to what you do best – caring for patients.

medical answering app

Non-urgent messages get delayed until business hours

PerfectServe uses your call schedule and each physician’s notification preferences to determine when a physician receives messages.

After hours, all non-urgent notifications are delayed until the next working day, so your physicians never have to worry about being interrupted with routine notifications during their time off.

care team medical answering

PerfectServe’s medical answering service replacement includes:

  • After-hours or 24/7 automated call and message routing
  • Flat monthly rates with no hidden fees
  • HIPAA-compliant, secure messaging
  • Direct patient messages to on-call provider’s smartphone
  • Masked physician callback number and more!

“I can’t say enough about how easy and enjoyable PerfectServe is to work with.”

Cara Bertone

Practice Manager, Southwest Cancer Center

doctor medical answering

Request a demo

Fill out the form below to schedule a quick demo of our medical answering service system.