Epic Deep Linking Integration

Overview

Deep linking for Epic customers enhances clinical efficiency by providing a seamless connection between PerfectServe and Epic’s mobile applications—Canto, Haiku, and Rover. With deep linking, users with the appropriate mobile application installed on their device can tap a context-sensitive button in PerfectServe messages to quickly access patient records in Epic, ensuring that all relevant information for the specific patient in question is readily available.

NOTE: This functionality is only available for iOS users.

Practical Benefits

Quick Access to Patient Information:
Deep linking allows clinicians to launch directly into Epic Canto, Haiku, or Rover from PerfectServe conversations with the patient context intact. This eliminates the time spent searching for patient records and ensures immediate access to critical information.

Integration Protocols

1. HL7 ADT Interface:
This integration requires an HL7 ADT interface to ensure that patient data is consistently updated and accurate across both platforms.

2. Epic Enterprise Patient ID:
For deep linking functionality, it’s essential to have the Epic enterprise patient ID—also called the patient.1 ID. This unique identifier allows PerfectServe to accurately link to the corresponding patient records in Haiku, Rover, or Canto.

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