How to Filter After Hours Calls for Medical Practices

How to Filter After Hours Calls for Medical Practices

Ever experience this at your practice?

❌ You got dinged with an unexpected call service bill due to weekend and holiday minutes.  
 
❌ Patients complain they left a message but never received a callback. 
 
❌ Every request is ‘urgent,’ and it’s blowing up the doctor’s phone and time.

Instead, see how PerfectServe’s system can help your medical practice handle non-urgent and urgent calls efficiently.  
 
Customer solutions expert Karley Paul delves into the common challenges medical practices face with managing call workflows.  
 
She shares examples from various specialties, including OB/GYN and cardiology, which demonstrate the benefits and success of PerfectServe’s medical answering service.

Fill out the form and get the full replay

What else is covered in this session?

✅ Setting up call flows 

✅ Handling increased call volumes 

✅ Ensuring HIPAA-compliant secure messaging 

✅ Q&A about eliminating errors, handling high call volumes, and optimizing provider-patient communication. 

Whether you’re a practice manager, doctor, or part of a medical network, get the replay to learn how to improve your workflows.

Ready to see us in action?