UT Medical Center: EMR Embedded Communication Improves Efficiency

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In 2020, The University of Tennessee Medical Center (UTMC) sought to build upon the strong performance of PerfectServe’s CC&C solution by integrating it with the electronic medical record (EMR) to further streamline communication workflows. The primary goals were to increase clinician satisfaction and speed up patient care—objectives underscored by the COVID-19 pandemic.

Key Results:

  • Reduced Variable Expenses
  • Improved Clinical Efficiency
  • Increased Provider Satisfaction
  • Streamlined Patient Experience
EMR Communication

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