Hospitals & Health Systems

Saving Time With Automated & Optimized Scheduling Software

Executive Summary A leading health system in Pennsylvania operates a Level I Trauma Center that is Magnet Recognized and designated…

Transforming Hospital Pharmacy Communication with PerfectServe

Executive Summary Bon Secours Mercy Health is in the midst of an enterprise rollout of PerfectServe’s clinical communication platform, called…

Retiring 600 Pagers and Cutting Call Volume by 56K Annually

Executive Summary Munson Healthcare’s 7-hospital system in northern Michigan was ready to retire its aging call center infrastructure, which relied…

Healthcare Workflow Automation: 10-Min DTN Reduction

Executive Summary The telestroke program at Allegheny Health Network (AHN) connects 20 spoke hospitals to centrally located stroke specialists. In…

How To Realize the Benefits of Real-Time, Integrated Communication

An important clinical communication metric for many hospitals is the ability to reach physicians on the first call attempt. When…

Breaking Down Silos in Communication to Enhance Nurse Mobility

A Top-Ranked Academic Medical Center This success story focuses on a large academic medical center that specializes in musculoskeletal health.…

How To Improve On-Call Cardiac Response Times at a Multi-Campus Hospital

Background A Michigan-based, multi-location hospital implemented PerfectServe Clinical Collaboration to reliably improve communication across its campuses. PerfectServe automatically identifies and…

How To Convert the Medical Answering Service Into a System-Wide Clinical Asset

Background The Harbin Clinic is the largest physician-led, multi-specialty clinic in the state of Georgia. Serving the community for over…

How To Improve Communication for Better Care & Higher Patient Satisfaction

With the rise of value-based care, healthcare organizations can increase reimbursement rates through improved health outcomes and higher patient satisfaction…

How To Enhance Clinical Communication Security with PerfectServe

Background Leaders are more concerned than ever about the healthcare cybersecurity of clinical communication in their organizations. A number of…