Hospitals & Health Systems

Healthcare Workflow Automation: 10-Min DTN Reduction

Executive Summary The telestroke program at Allegheny Health Network (AHN) connects 20 spoke hospitals to centrally located stroke specialists. In…

How To Realize the Benefits of Real-Time, Integrated Communication

An important clinical communication metric for many hospitals is the ability to reach physicians on the first call attempt. When…

How To Break Down Silos in Communication to Enhance Nurse Mobility

Background Founded in 1863, Hospital for Special Surgery (HSS) is the world’s leading academic medical center focused on musculoskeletal health.…

How To Improve On-Call Cardiac Response Times at a Multi-Campus Hospital

Background A Michigan-based, multi-location hospital implemented PerfectServe Clinical Collaboration to reliably improve communication across its campuses. PerfectServe automatically identifies and…

How To Convert the Medical Answering Service Into a System-Wide Clinical Asset

Background The Harbin Clinic is the largest physician-led, multi-specialty clinic in the state of Georgia. Serving the community for over…

How To Improve Communication for Better Care & Higher Patient Satisfaction

With the rise of value-based care, healthcare organizations can increase reimbursement rates through improved health outcomes and higher patient satisfaction…

How To Enhance Clinical Communication Security with PerfectServe

Background Leaders are more concerned than ever about the healthcare cybersecurity of clinical communication in their organizations. A number of…

How To Streamline Patient Transfers with PerfectServe as the Communication Backbone

Advocate Aurora Health is one of the 10 largest not-for-profit, integrated health systems in the United States. A national leader…

How To Streamline Patient Transfers with a Cloud-Based Operator Console

Background This health system serves communities across several states in the Southeast. They have 13,000 associates supporting six hospitals and…

How To Reduce Readmissions by Optimizing Appointment Scheduling

Background As part of its efforts to reduce readmissions and post-procedural complications that could lead to invasive open-heart surgery, the…