Hospitals & Health Systems

How To Realize the Benefits of Real-Time, Integrated Communication

An important clinical communication metric for many hospitals is the ability to reach physicians on the first call attempt. When…

How To Break Down Silos in Communication to Enhance Nurse Mobility

Background Founded in 1863, Hospital for Special Surgery (HSS) is the world’s leading academic medical center focused on musculoskeletal health.…

How To Improve On-Call Cardiac Response Times at a Multi-Campus Hospital

Background A Michigan-based, multi-location hospital implemented PerfectServe to reliably improve communication across its campuses. PerfectServe automatically identifies and provides an…

How To Convert the Medical Answering Service Into a System-Wide Clinical Asset

Background The Harbin Clinic is the largest privately owned, multi-specialty physician group in the state of Georgia. Serving the community…

How To Improve Communication for Better Care & Higher Patient Satisfaction

With the rise of value-based care, healthcare organizations can increase reimbursement rates through improved health outcomes and higher patient satisfaction…

How To Enhance Clinical Communication Security with PerfectServe

Background Healthcare leaders are more concerned than ever about the security of clinical communication in their organizations. A number of…

How To Streamline Patient Transfers with PerfectServe as the Communication Backbone

Advocate Aurora Health is one of the 10 largest not-for-profit, integrated health systems in the United States. A national leader…

How To Streamline Patient Transfers with a Cloud-Based Operator Console

Background Methodist Le Bonheur Healthcare (MLH) is a comprehensive health system based in Memphis, Tennessee, that serves communities across the…

How To Reduce Readmissions by Optimizing Appointment Scheduling

Background As part of its efforts to reduce readmissions and post-procedural complications that could lead to invasive open-heart surgery, the…

Saving Time and Reducing Errors by Integrating Scheduling and Payroll Systems

In August of 2019, a large health system with 180+ hospitals and 2,300+ post-acute sites of care implemented PerfectServe’s Provider…