Modernizing the Hospital Call Center

Download the White Paper

What You’ll Learn

In this guide, learn about the common technology challenges in hospital call centers and how PerfectServe’s two-way communication model provides a fully integrated contact center that is ideal for all aspects of healthcare and overall how to bridge the communication between patients and providers.

Topics covered include:

  • Current Technology Challenges
  • Key Integrations for a Hospital Contact Center Platform
  • Perfectserve’s New Model: Two-Way Integrated Communication
  • The Importance of Cloud-Based Technology
  • Deployment Considerations 

What You’ll Learn

This white paper describes the four steps to implementing an effective mobile communication strategy that will streamline nurse workflows and put more focus back on the patient.

Results of the proposed strategy may include:

• Fewer Nonclinical Tasks
• Mobilized Nurse Call Response
• Reduced Trip Times
• Decreased Care Delays
• Seamless Workflows
• Reduced Readmissions
• Higher Patient Satisfaction
• Improved Communication
• Simplified Coordination
• Optimized Device Selection
• Automated Patient Outreach
• Reduced No-Shows

Empower your call center agents with a streamlined, enterprise wide integrated solution.

Don’t miss out on how a fully integrated call center solution can deliver positive results for your organization. Download the guide to learn more.

About PerfectServe

PerfectServe offers unified healthcare communication and scheduling solutions to help physicians, nurses, and care team members provide exceptional care to more than 20 million patients every year. By automating workflows, speeding time to care, optimizing shift schedules, and streamlining communication, PerfectServe reduces care team toil and improves patient safety.

About PerfectServe

PerfectServe offers unified healthcare communication and scheduling solutions to help physicians, nurses, and care team members provide exceptional care to more than 20 million patients every year. By automating workflows, speeding time to care, optimizing shift schedules, and streamlining communication, PerfectServe reduces care team toil and improves patient safety.