Clinical Communication & Collaboration

Accelerating Speed to Care

Optimize provider scheduling, streamline clinical collaboration, and improve patient and family communication across all care settings.

Trusted By 30,000+ Healthcare Organizations

Connect the Entire Care Continuum Without Bounds

Medical Answering Service

Give providers a reliable way to respond quickly to patient needs using automated routing and secure, multichannel communication.

  • Improve patient access and satisfaction
  • Eliminate communication errors, interruptions, and unnecessary 3 AM calls
  • Route communication using on-call schedules & provider preferences

Secure Clinical Communication

Improve clinical response times with Dynamic Intelligent Routing® to deliver the right message to the right clinician.

  • HIPAA-compliant video, voice, and text
  • Nurse call and alarm integration
  • EHR embedded messaging

Provider Scheduling

Balance organizational needs, growing patient demand, and provider wellness with auto-generated scheduling workflows.

  • Generate equitable, complete, and accurate schedules
  • Improve transparency and minimize burnout
  • Support specialty requirements and individual preferences

Call Center

Improve patients' call in experience by empowering operators with easy to use call management

  • Easy clinician lookups and seamless call routing
  • Text from console for message delivery
  • Reduce dropped calls and referral leakage

Patient Engagement

Support patients before, during, and after care with automated messaging and secure virtual visits. Include family members when needed.

  • Automate reminders for appointments, prescriptions, and care plan adherence
  • Offer scheduled and on-demand video visits for patients
  • Secure text based surveys for pain, satisfaction, wellness

Our Telmediq Solution:

Best in KLAS

Our PerfectServe Solution: Black Book's

Top Client-Rated Secure Communications Platform

Solutions to Fit Every Role & Location

Hospitals & Health Systems

Build deep integrations with other systems to accelerate speed to care in the most complex care settings.

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Medical Practices

Streamline operations, improve patient experience, and boost provider satisfaction with an efficient practice communication solution.

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Physicians

Reduce care delays and give valuable time back to physicians by banishing inefficient workflows using unified clinical communication.

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Nurses

Nurses need shorter communication cycle times. Give them a stratified inbox to manage calls, texts, alarms and alerts.

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Schedulers

Save valuable time by utilizing our solution to auto generate optimized schedules that are unbiased and equitable.

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The Most Advanced Healthcare Communication and Scheduling Platform

Report

The Rise of Emoji in Healthcare Communication

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"PerfectServe on smartphones was a game changer for our nurses! To be able to send and receive messages at the point of care was key. It was a huge satisfier for nurses and physicians."

Teresa Andrea

MSHA, BSN, RN, VP and CIO, Silver Cross Hospital

"While the staff-created schedule took 60 hours to 75 hours per month, the AI system generates the schedule over a 14-hour period to deliver the best schedule option for the department."

Dr. Dhruv Choudhry

Resident Anesthesiologist, Ochsner Health

More Customers Stories >>

Ready to see us in action?

Get a demo of PerfectServe's healthcare platform.