Clinical Communication & Collaboration
Accelerating Speed to Care
Optimize provider scheduling, streamline clinical collaboration, and improve patient and family communication across all care settings.
Trusted By 30,000+ Healthcare Organizations
Connect the Entire Care Continuum Without Bounds
Medical Answering Service
Give providers a reliable way to respond quickly to patient needs using automated routing and secure, multichannel communication.
- Improve patient access and satisfaction
- Eliminate communication errors, interruptions, and unnecessary 3 AM calls
- Route communication using on-call schedules & provider preferences
Patient Engagement
Support patients before, during, and after care with automated messaging and secure virtual visits. Include family members when needed.
- Automate reminders for appointments, prescriptions, and care plan adherence
- Offer scheduled and on-demand video visits for patients
- Secure text based surveys for pain, satisfaction, wellness
Our Telmediq Solution:
Best in KLAS
Our PerfectServe Solution: Black Book's
Top Client-Rated Secure Communications Platform
Solutions to Fit Every Role & Location
Hospitals & Health Systems
Build deep integrations with other systems to accelerate speed to care in the most complex care settings.
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Medical Practices
Streamline operations, improve patient experience, and boost provider satisfaction with an efficient practice communication solution.
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Physicians
Reduce care delays and give valuable time back to physicians by banishing inefficient workflows using unified clinical communication.
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Nurses
Nurses need shorter communication cycle times. Give them a stratified inbox to manage calls, texts, alarms and alerts.
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"PerfectServe brings huge value to an organization from a patient safety and workflow efficiency standpoint."
Dr. Corey Joekel
Chief Medical Information Officer
at Children's Hospital & Medical Center Omaha
"PerfectServe on smartphones was a game changer for our nurses! To be able to send and receive messages at the point of care was key. It was a huge satisfier for nurses and physicians."
Teresa Andrea
MSHA, BSN, RN, VP and CIO, Silver Cross Hospital
"While the staff-created schedule took 60 hours to 75 hours per month, the AI system generates the schedule over a 14-hour period to deliver the best schedule option for the department."
Dr. Dhruv Choudhry
Resident Anesthesiologist, Ochsner Health