Call Center
Don’t Just Replace Cortext—Upgrade to Real-Time Care Team Collaboration with PerfectServe
For organizations that use Imprivata’s Cortext solution, the announcement of its sunset in July 2024 has sparked a quest for…
Read More >>8 Essentials for Transfer Center Operations in Healthcare
When medical clinics, specialists, or other referring providers need to transfer a patient, how long are they left on hold…
Read More >>Getting Your Care Team On One Unified Platform
Inefficient clinical communication workflows can negatively impact both patient safety and provider satisfaction. A few factors in particular contribute to…
Read More >>Hospital Call Center Software: How to Solve the Top 3 Issues
Hospital Call Center Software – Why is it Valuable? Hospital call center software is a valuable part of the facility’s communication…
Read More >>4 Ways to Modernize the Hospital Call Center
By: Jessica Levco NOTE: This article originally appeared in the December 2022 issue of Healthcare Contact Center Times. Even though hospital…
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