COVID-19: Lessons From the Front Lines


How to Optimize Clinical & Patient Communication

In this timely webinar, sponsored by PerfectServe, healthcare industry peers from three leading organizations come together to share strategies and lessons learned responding to COVID-19. The webinar walks through some examples of how your organization can:

  • Enhance the delivery of patient care by ensuring connection to the right clinician at the right time during an emergent situation.
  • Increase patient engagement by communicating relevant COVID-19 updates and instructions to patients and their families via text message.
  • Ensure facilities are optimally staffed throughout the COVID-19 pandemic by setting up new assignments and schedules.

Facilitate better communication and improve the patient experience with a seamless patient-provider connection.


Julie Mills
PerfectServe, Inc.
Senior Clinical Solutions Executive

Robin Gadd-Lane
Prisma Health
Manager of Digital Transformation

Lana Vandt
Bon Secours Mercy Health
Systems Analyst

Brant Sloan MSN, RN
University of Tennessee Medical Center
Nursing Informatics Coordinator


COVID-19: Lessons From the Front Lines