Over the course of one year, four McLaren regions successfully launched PerfectServe. As the fifth and final phase of deployment began, covering about 630 beds across five McLaren sites, COVID-19 struck. Prioritizing patient safety, McLaren and PerfectServe pivoted the plan to a remote approach. Read what we learned.
- Successful Remote Training and Launch
- Increased Provider Engagement at Launch
- High Volume of Messages Communicated
- Unprecedented Flexibility and Team Collaboration