
Clinicians favored text messaging over pagers
Like many other health systems in the U.S., Mercy St. Vincent Medical Center’s most common communication channels for physicians were operators, phones and pagers. The emergence of text messaging as a fast and easy way to communicate quickly became the “path of best efficiency,” especially with residents at St. Vincent.
Read this case study to learn more about how Mercy St. Vincent’s solved the issue of an outdated pager system with a highly adopted, secure text messaging solution, that accelerated speed to care and improved physician satisfaction.