Reduce stroke time-to-treatment with real-time communication technology

St. Ritas reduced time to patient

Health System:

Mercy Health


419 beds

Medical staff:


Key result:

Decreased stroke patient time-to-treatment; increased patient safety levels

Time-to-treatment is critical when dealing with stroke patients. That’s why St. Rita’s Medical Center, the largest hospital in a 70-mile radius from its campus in Lima, OH, decided to address variations in its stroke team response times. 

Like many hospitals of its size, St. Rita’s used the overhead intercom to initiate code team alerts. That process considerably slowed down the stroke team’s response times and delayed critical care milestones.

St. Rita’s knew they needed to streamline this process and equip their stroke team with a more effective alert system. And, they were able to leverage a care team communication technology they already had in place.

“Without PerfectServe, I’m not sure if it would be possible to make our various stroke timelines. This unified, comprehensive platform addresses our needs and secures the communications to the entire code stroke team,” says Jolene Marshall, stroke and neurology resource clinician at St. Rita’s Medical Center.

Find out what timelines St. Rita’s set for delivering treatment to stroke patients and more about how PerfectServe enabled the hospital to reach and exceed patient-safety goals.

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