Clear Medical Imaging offers a wide range of diagnostic imaging services, with over 100 medical and administrative team members across a network of eight independent health facilities in Ontario, Canada. The group offers patients a streamlined process for medical imaging with a commitment to compassionate care.
Though their group isn’t large, Clear Medical Imaging had a complicated schedule creation process that was often hindered by manual workflows. As a result, schedules were frequently unbalanced and had holes that required editing by hand. These issues brought Clear Medical Imaging to PerfectServe’s Provider Scheduling powered by Lightning Bolt solution to simplify the schedule creation process and give providers more control of their time.
After implementing Lightning Bolt, Clear Medical Imaging experienced significant time savings each month, and provider satisfaction increased notably thanks to fairer schedules and a higher approval rate for time-off requests.
Other results include:
- Reduced provider burnout
- Easier schedule creation process
- More provider autonomy with inclusion of scheduling preferences