PerfectServe listed as a Representative Vendor by Gartner in 2015 Market Guide for Clinical Communication and Collaboration

Knoxville, TN

October 5, 2015

Today, PerfectServe – healthcare’s only comprehensive and secure communication and collaboration platform – announced Gartner, Inc. has included the company as representative vendor as part of its 2015 Market Guide for Clinical Communication and Collaboration.

According to Gartner, “CC&C (clinical communication and collaboration) systems have been around for some time within leading HDOs, but have recently gained more traction due to the increased use of mobile devices at the point of care and increased focus on the patient experience.” Gartner also says, “To counter unsustainable healthcare costs and mediocre outcomes, healthcare delivery organization (HDO) CIOs have begun to deploy clinical communications and collaboration (CC&C) systems to enable care teams to more closely and efficiently collaborate in the delivery of care.”

“As the healthcare industry moves closer toward value-based care, clinicians are demanding better ways to communicate and collaborate to improve patient care,” said Terry Edwards, CEO of PerfectServe. “Physician engagement is critical to quality and timely patient care, and will only become more so as mobile devices continue to become integral part of care team coordination.”

PerfectServe, the company’s unified communications and collaboration solution, allows clinicians to immediately identify and reach the most appropriate patient care team member so they can address a patient’s urgent needs quickly and provide the highest quality of care. By allowing physicians to filter and receive pertinent information based upon where, when and how they work, physicians are able to respond more timely and in a way they prefer, increasing their overall engagement.

For more information on PerfectServe, visit

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Gartner, Market Guide for Clinical Communication and Collaboration, Barry Runyon, 19 August 2015. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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