Text messaging instead of paging to coordinate patient care

PerfectServe is software used by hospitals to easily contact a doctor or other employees simply by saying their name. In my hospital we type ’55’ into any hospital phone, speak the name of the person you want to reach, and it connects you to them, or more commonly their answering service. The iPhone application for PerfectServe is a natural extension of this service and includes text messaging. After a brief conversation over the phone with PerfectServe customer service, you can obtain your login information and start using the application. This process seemed strange only because I think our hospital should provide the information when we start. PerfectServe was nothing but professional and fast in giving me my login info.

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