Poor communication tech negatively affects population health management


April 8, 2015

More than 70 percent of healthcare providers say poor communication technology wastes valuable time, according to a recent survey for PerfectServe conducted by Harris Poll.

For the survey, 955 healthcare professionals were asked about the technologies they use to communicate with patients and their care team, as well as the impact those tools have on their time management and performance.

Many of the respondents say better communication is a must for effective population health management.

Currently, the top tools for communication in population health management include phone calls and online patient portals. Those are followed by telemedicine and video conferencing, according to the survey.

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