Medical Answering Services: Urgent Versus Non-Urgent Calls
3/21/23Are patients confused when calling into your medical practice? Manage inbound calls so urgent and non-urgent messages get routed accurately.
Read the postCan Healthcare Technology Beat Burnout? Not On Its Own.
3/7/23“Every good conversation starts with good listening.” – Tom Haak In January, over 12,000 nurses went on strike in New York to demand changes to...
Read the postHow Clinical Communication Helps Critical Access Hospitals Improve Patient Outcomes
2/28/23A hospital doesn’t need to have 600 beds to justify an investment in secure communication technology. If you work for one of the ~1,400 critical...
Read the postHow to Combat Physician Burnout in Cardiology
2/21/23A study from the American College of Cardiology (ACC) revealed that burnout rates among cardiology clinicians almost doubled at the height of the pandemic. Among...
Read the post4 Ways to Modernize the Hospital Call Center
2/14/23By: Jessica Levco NOTE: This article originally appeared in the December 2022 issue of Healthcare Contact Center Times. Even though hospital call centers exist...
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