Clinical Alerts: Presenting Patient Notifications Integration

Overview

When a patient meets preset criteria or conditions that indicate a change in patient status, PerfectServe will instantly and dynamically route secure notifications to inform caregivers in designated roles. Notifications can also be batched to minimize intrusions.

Practical Benefits

Enables Timely Intervention and Coordination:
Automated notifications triggered by specific patient clinical and demographic conditions help to ensure that caregivers in contact with the patient are coordinated, and collaborate to make proper clinical decisions.

Patient Transition Notifications:
Automated secure messages to notify PCPs, on-call hospitalists, administrators, or care teams of patient transitions (inpatient admission and discharge, ED arrival and discharge, observation arrival and discharge, etc.), thereby closing communication gaps across the extended care team.

EHR-Driven Best Practice Advisory Alerts:
Custom flags in the EHR that call attention to specific patient conditions are routed to a designated role using PerfectServe’s Dynamic Intelligent Routing® (e.g., PACE patient presents in ED or patient eligible for a specific clinical trial presents in ED).

Remote Triage Alerts:
Automated notifications, sent to virtual triage personnel when qualified patients present in the ED, can reduce wait times and improve patient care.

Flexible Applications Offer Myriad Benefits:
Presenting patient notifications can increase referral revenue, improve chronic care management, prevent readmissions and unnecessary care, and improve patient satisfaction.

Integration Protocols

HL7 ADT feed allows messages to deliver patient demographics and provide information about trigger events, such as patient admit, discharge, transfer, registration, etc.

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