Hospital and health system success stories

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PerfectServe helps hospital manage risk and improve patient safety

St. Rita’s Medical Center serves a 10-county area in northwestern Ohio and is the largest hospital in a 70-mile radius. Since 2005, the hospital has...

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Addressing clinical communications security with PerfectServe

Healthcare leaders are increasingly concerned about the security of clinical communications in their organizations. The enhanced HIPAA enforcement environment, a number of well-publicized breaches and...

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Rapid team notification accelerates treatment at St. John Hospital

Stroke occurs frequently in the United States, with almost 800,000 people suffering a new or repeat stroke each year. It is a common cause of...

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Automating ED call schedules at St. Elizabeth Healthcare

Nowhere is the on-call schedule more challenging than in an Emergency Department. By definition, every case is an emergency. By necessity, the ED must be...

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Optimizing communication at San Jacinto Methodist Hospital

Chief executive officer Donna Gares and the leadership team at San Jacinto Methodist Hospital (SJMH) in Baytown, Texas, knew that something had to be done...

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Orange Coast Memorial Medical Center Thumbnail

Using PerfectServe to enable secure, rapid clinical communications

A member of MemorialCare, Orange Coast Memorial Medical Center is a not-for-profit, 218-bed hospital located in Fountain Valley, CA. The organization serves the community with...

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memorial city success story

Effectively managing the escalating volume at IPC Memorial City with PerfectServe

IPC is a publicly traded company, founded by physicians, that consists of more than 300 hospitalist practices across the country. The Memorial City IPC practice...

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consultant care success story

Elimination of delays in consultant care

Munroe Regional Medical Center (MRMC) had a long history of prioritizing performance improvement initiatives. Leaders at the 421-bed, not-for-profit, community hospital were well-versed in Six...

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stroke response time success story

Automating stroke response for efficiency and effectiveness

When a patient exhibits symptoms of a potential stroke, time is the most important consideration in the battle between life and death. As they continually...

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physician pages success story

Eliminating physician pages results in higher productivity, happier staff

Reducing noise in a hospital can have a positive effect on staff productivity and on patient satisfaction, a key component of HCAHPS scores. All kinds...

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Advocate Medical Group Success Story

Advocate Medical Group strengthens continuity of care

Chicago-based ACO and managed care organization Advocate Medical Group (AMG) strengthens continuity of care for patients Advocate Medical Group (AMG), a Chicago-based medical group with...

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appointment scheduling success story

Streamlined follow-up appointment scheduling aims to reduce readmissions

Reducing readmissions is top of mind for healthcare leaders across the country. With regulations changing, the financial impact of readmissions within a 30-day window pack...

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Mercy St. Vincent resident communications workflow white paper

New technology simplifies complex resident communication workflows

Dr. Randall (Randy) King, CMIO and chief of staff at Mercy St. Vincent Medical Center, says, “We were probably a pretty standard large community hospital...

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Spectrum clinical communications.

Care teams benefit from real-time, integrated communication solution

An important clinical communications metric for many hospitals is the ability to reach physicians on the first call attempt. When nurses have to repeatedly call...

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Spectrum Health Patient Health Thumbnail

Doctors and hospital leadership recognize elevated patient safety and physician satisfaction

When the executive team of West Michigan’s Spectrum Health System, a 12-hospital network of more than 3,000 physicians and 30,000 employees, made the decision to...

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Wellstar Success Story

Intelligent clinical communications are key to transfer center’s success

When the new WellStar Transfer Center in Atlanta went live in August 2013, it was with a clear mission in mind: to enable physicians to...

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St. John Cardiac Success Story

Improve on-call cardiac team response time through streamlined communications

St. John Macomb-Oakland Hospital is a 535-bed facility, split between two campuses in suburban Detroit. It provides a full array of medical and surgical specialties,...

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St. Ritas reduced time to patient

Reduce stroke time-to-treatment with real-time communication technology

Time-to-treatment is critical when dealing with stroke patients. That’s why St. Rita’s Medical Center, the largest hospital in a 70-mile radius from its campus in...

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