Clinical Collaboration for Hospitals

Connect The Whole Care Team On A Single Communication Platform

Accelerate Patient Care: Deliver faster care with instant critical notifications and seamless communication.

Unify Your Care Team: Connect physicians, nurses, and staff on a single platform and eliminate fragmented communication workflows.

Ensure Secure Compliance: Maintain HIPAA-compliant, SOC 2 certified communication and reduce IT overhead by consolidating multiple systems.

Leader and Furthest in Completeness of Vision in Gartner Magic Quadrant
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Rated Best for Driving Deepest Adoption, Most Comprehensive Deployments
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Comprehensive Clinical Communication Features

Empowering healthcare teams with secure, integrated tools for seamless coordination and patient care.

Emergency Alert and Mass Notifications

Send alerts to entire teams instantly across multiple devices and communication channels. Ensure information reaches all staff simultaneously during emergencies, reducing response times and improving coordination.

Critical Results Notification

Alert clinicians about lab results immediately with automated, priority-flagged messages. Prevent results from being missed or delayed, ensuring faster patient interventions and improved outcomes.

HIPAA-Compliant Video, Voice, and Text

Secure communication across all channels with encryption that meets healthcare compliance requirements. Enable collaboration between care team members while maintaining patient privacy protection.

Nurse Call Alerts

Notify nurses when patients need help through systems that route requests to the appropriate caregiver. Reduce patient response times and improve satisfaction by ensuring help requests reach the right nurse immediately.

EHR Enriched Messaging

Messages include patient context automatically, displaying medical history and care plans within each conversation. Eliminate chart lookups and reduce medical errors by providing patient information instantly.

EHR Embedded Messaging

Communicate directly within your EHR system without switching between applications. Streamline workflows and reduce documentation time, allowing healthcare providers to focus more on patient care.

Role-Based Search

Find the right clinician by specialty or expertise instantly using directory search. Eliminate time wasted contacting the wrong providers and ensure patients receive care from the most qualified clinician.

Care Team Alerts

Notify care teams about patient updates or events with coordinated messaging. Improve care coordination and prevent communication gaps that could compromise patient safety or treatment continuity.

Message Escalation

Automatically escalate unanswered messages to backup providers based on protocols. Ensure communications never go unaddressed, reducing the risk of missed patient needs.

Take a Product Tour

PerfectServe unifies your secure messages and calls across care teams, including a search directory and real-time physician schedule updates.

Care Team Messaging - Desktop

Managing and Call Routing - Mobile

Monitor Mode - Desktop

Unified Clinical Directory

Unlock Benefits Specific to Your Needs

Providers

Protect physicians' time and improve speed to care with a comprehensive clinical communication solution.

Personalize communication channels accommodating individual contact preferences

Ensure accurate message delivery reaching the right clinician every time via text, call, or video

Receive critical information instantly for results, consult requests, and emergent issues

Access complete patient context directly within secure messages

Collaborate efficiently with care teams through unified communication threads

Nurses

Give valuable time back to nurses to improve patient care and reduce burnout.

Streamline nurse workflows with a centralized inbox for all calls, messages, and alerts

Enable mobility giving nurses freedom to work away from fixed stations

Reduce interruptions through prioritized notifications and customizable alert settings

Integrate seamlessly with EHR to maintain patient context without switching applications

Mobilize rapid response teams for code blue, STEMI, sepsis and stroke with one-click activation

IT & Operations Leaders

Drive measurable outcomes while consolidating and integrating communication platforms.

Enhance security and compliance with HIPAA-compliant, SOC 2 certified platform

Lower total cost of ownership by replacing pagers, texting solutions, operator consoles, and DECT phones

Streamline technology ecosystem with comprehensive integrations to EHRs, scheduling, nurse call, middleware, and laboratory systems

Boost satisfaction scores for both clinicians and patients (HCAHPS)

Consolidate clinical systems to reduce overhead and maintenance costs

Proven Results from Leading Hospitals

68% Reduction in Call-Back Time

Shorter communication cycles mean faster care.

99% Decrease in Overhead Pages

Cultivate happier staff with less noise.

73% Faster Rapid Response Times

Enhanced communication when seconds matter.

Get More Out of Your Current Tech Stack

Ready to us in action?

Get a demo of our Clinical Collaboration platform.