Clinical Communication & Collaboration Medical Answering Service Provider & Staff Scheduling Healthcare Operator Console Integrations

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Learn how PerfectServe's rules engine makes care team collaboration easier.

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Hospitals & Health Systems Medical Practices

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Nurses Physicians Schedulers Finance IT

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Improving Hospital Transfers: The Operations Leader's Guide to Operator Consoles

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Improving Patient Outcomes with a Better Call-In Experience at Harbin Clinic

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Nurses of Note 2023: The Regional Practice Administrator Celebrates 30 Years in the Field

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2026 Gartner® Magic Quadrant™ for Clinical Communication and Collaboration

PerfectServe is Highest in Execution
and Furthest in Vision.

Highlights

For the third report in a row (2023, 2024, 2026), PerfectServe is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration.

For 2026, we've also been recognized as highest in execution and furthest in vision. Based on our experience with and deep understanding of the Gartner methodology, we believe this means we have the resources & expertise to guide our customers to long-term success and tend to lead (rather than follow) the market.

PerfectServe addresses key workflow and operational needs—from clinical communication to provider scheduling to call center workflows—and can help healthcare organizations consolidate up to 15 other fragmented systems.

This recognition is in addition to PerfectServe's 2025 Best in KLAS awards for clinical communication and physician scheduling.

Read the full report to learn about:

  • PerfectServe's extensive communication and workflow capabilities
  • AI and how it's being used in our platform
  • Important trends in healthcare communication and collaboration

Disclaimers & Attribution

Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

The above graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from PerfectServe.

Gartner, Magic Quadrant for Clinical Communication and Collaboration, By Barry Runyon, Gregg Pessin, 13 January 2026