Hospitals & Health Systems

Rehab Clinic Reduces No-Show Rate by 12.6% with Automated Text Messages

Ridgeview Rehab Specialties is part of Ridgeview, an independent, nonprofit, regional healthcare system serving the southwest metro area of the…

Reducing Clinician Frustration with Efficient Communication

Chief executive officer Donna Gares and the leadership team at San Jacinto Methodist Hospital (SJMH) in Baytown, Texas, knew that…

Streamlining Nurse Communication Workflows with PerfectServe

MemorialCare Orange Coast Medical Center is a 218-bed, 1,279-employee hospital—the only nonprofit hospital in Fountain Valley. It was voted the…

Medical Group Uses Gradual Rollout of PerfectServe to Drive Results, High Adoption

Careful planning and progressive rollout of PerfectServe resulted in 96% adoption among Advocate Medical Group’s 500 physicians. Advocate Medical Group…

How an Accountable Care Organization Improved Transfers & Nurse-to-Physician Communication

Background Advocate Medical Group (AMG), a Chicago-based medical group with more than 200 practice sites, has a Managed Care Population…

Elevating Patient Safety and Physician Satisfaction with Secure Care Team Collaboration

When the executive team of West Michigan’s Spectrum Health System, a 12-hospital network of more than 3,000 physicians and 30,000…

Driving Transfer Center Success with Intelligent Clinical Communication

Objective: Seamless Patient Transfers When the new WellStar Transfer Center in Atlanta went live, it was with a clear mission…