Clinical Communication & Collaboration

Cutting Readmissions by 32% with Provider-to-Patient Texting

Park Nicollet Methodist Hospital is a 400-bed facility in St. Louis Park, Minnesota renowned for high-quality patient care, medical expertise,…

Combating the Opioid Crisis with PerfectServe-Enabled Communication

Bon Secours Mercy Health is one of the 20 largest healthcare systems in the United States, serving communities across seven…

Reducing Answering Service Errors and Variable Costs in Group Practices With PerfectServe

Southwest Cancer Center, once a single-facility, five-physician group practice specializing in comprehensive cancer treatment, is now part of the Orlando…

Reducing Clinician Frustration with Efficient Communication

Chief executive officer Donna Gares and the leadership team at San Jacinto Methodist Hospital (SJMH) in Baytown, Texas, knew that…

Streamlining Nurse Communication Workflows with PerfectServe

MemorialCare Orange Coast Medical Center is a 218-bed, 1,279-employee hospital—the only nonprofit hospital in Fountain Valley. It was voted the…

Medical Group Uses Gradual Rollout of PerfectServe to Drive Results, High Adoption

Careful planning and progressive rollout of PerfectServe resulted in 96% adoption among Advocate Medical Group’s 500 physicians. Advocate Medical Group…

How an Accountable Care Organization Improved Transfers & Nurse-to-Physician Communication

Background Advocate Medical Group (AMG), a Chicago-based medical group with more than 200 practice sites, has a Managed Care Population…

Elevating Patient Safety and Physician Satisfaction with Secure Care Team Collaboration

When the executive team of West Michigan’s Spectrum Health System, a 12-hospital network of more than 3,000 physicians and 30,000…

Driving Transfer Center Success with Intelligent Clinical Communication

Objective: Seamless Patient Transfers When the new WellStar Transfer Center in Atlanta went live, it was with a clear mission…