Patient Engagement

Getting Your Care Team On One Unified Platform

Inefficient clinical communication workflows can negatively impact both patient safety and provider satisfaction. A few factors in particular contribute to…

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Prevent Patient Leakage With In-Network Referrals

Healthcare leaders must reduce patient leakage by improving clinical communication throughout the referral process to support value-based care and drive better patient…

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The Importance of Patient Education

Patient education is more important than ever in today’s value-based care system, which focuses on patient outcomes beyond the four…

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Medical Practice Management Ideas for Physician-Owned Clinics

“33% of Medical Group Management leaders plan to automate patient communications in some way due to staffing shortages.”1 If you’re…

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Is your medical practice disaster and emergency proof?

When unprecedented circumstances occur at your practice, are you ready for anything? By the time a wildfire, hurricane, earthquake, snowstorm,…

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How to Improve Patient Satisfaction and Care with Better Communication

With the rise of value-based care, patient health outcomes are more important than ever. Healthier patients make a significant contribution…

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How to Improve Patient Experiences and Reduce Healthcare Costs

Communication gaps can lead to negative outcomes for patients. When healthcare organizations consider the patient journey as a whole, they…

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Improve Patient Experience Before, During, and After Care

When it comes to communicating with patients, text messages reach them quickly and efficiently. While email and phone calls are…

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Improve Healthcare Operations With Clinical Workforce Analytics

“Although caregivers are burdened with reporting reams of information, they rarely consistently track the health outcomes that matter most to…

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HIPAA-Compliant Texting: Tips on Patient Communication

With the number of smartphone users in the U.S. expected to cross the 300 million milestone in 2022, it’s now…

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