PerfectServe is
Best in KLAS

In the 2026 Best in KLAS report, PerfectServe solutions rank #1 in physician scheduling and #1 in ambulatory clinical communications. This recognition is driven entirely by customer feedback and real-world performance.

#1 in Categories Critical to Healthcare Operations

In the 2026 Best in KLAS: Software & Services report, PerfectServe earned top rankings in two critical areas of healthcare operations: 

  • Physician Scheduling (Lightning Bolt) 
  • Post-Acute/Ambulatory Clinical Communications (PerfectServe) 

These recognitions reflect the real-life experiences of healthcare leaders, clinicians, and staff who rely on PerfectServe every day to reduce friction, improve responsiveness, and facilitate timelier patient care. 

Unlike awards based on marketing claims or analyst opinion alone, Best in KLAS distinctions are determined by direct customer feedback. That makes these awards a trusted measure of healthcare technology performance.

Real-Word Impacts for Clinicians

Best in KLAS honors vendors that deliver meaningful outcomes for healthcare organizations. For PerfectServe customers, that impact shows up in tangible efficiency gains, stronger communication, better schedules, and unparalleled support for clinicians. These voices represent the frontline reality behind the rankings: Health systems achieving faster coordination, clearer communication, and more effective clinical workflows through a close vendor partnership.

“PerfectServe has been a very receptive partner, as opposed to certain other vendors who have been a little frustrated. PerfectServe has been engaged, and I appreciate that. I think it takes a certain type of culture with a vendor company to be able to not push back.”

CMIO, Sep 2025

“Before we had Lightning Bolt Scheduling, we were miserable because we had to do everything manually. For people who spend a lot of time manually creating work schedules, the system is life-changing. It saves a lot of time.”

Physician, Oct 2025

“Personally, I would buy PerfectServe’s software again. It has been very beneficial for my teams and for communicating with physicians. The system is extremely easy to use. Everybody loves the system, and nobody wants it to go away. It works for what I need it to work for. It does what it is supposed to do. I don’t have any issues. I have never had it go down. It has never had a problem with the function that we use it for. PerfectServe is great.”

Director, Aug 2025

Sustained Excellence Year After Year

PerfectServe’s 2026 recognition builds on a long history of customer-validated success across scheduling and clinical communication:

11

Best in KLAS awards over
the past decade

5

Best in KLAS recognitions
for physician scheduling 

6

Best in KLAS recognitions for
clinical communication 

This sustained performance highlights a consistent focus on helping healthcare organizations 
operate more efficiently while supporting the clinicians who deliver care. 

Proven Results from Leading
Healthcare Organizations

Retiring 600 Pagers and Cutting Call Volume by 56K Annually

Healthcare Workflow Automation: 10-Min DTN Reduction

Anesthesia Dept. Boosts Physician Satisfaction by 30% with Lightning Bolt

Experience Best in KLAS Performance Firsthand

Discover how PerfectServe helps healthcare organizations modernize communication, optimize provider scheduling, and strengthen care team collaboration with a scalable, award-winning platform.