Implementation best practices: Clinical communication in the spotlight

Healthcare communications technology has come a long way since the days of pagers and landline telephones, but communication between caregivers can still present some challenges. In this article from Healthcare IT News, Paul Coyne, RN and Senior Director of Clinical Informatics and Advanced Practice Nursing for PerfectServe customer Hospital for Special Surgery, shares some valuable insights about best practices and common mistakes to avoid when implementing clinical communications technology.