August 3, 2022
“Health equity in America is a vast topic, and I’m sure there are people much more expert in this area than I am. However, as a Black man, and as the CEO of a healthcare technology company that works with thousands of clinical organizations, I believe it’s my obligation to learn, speak out, and take action.
As healthcare becomes increasingly digital, and as we continue to see billions upon billions of dollars invested in technology that enables these digital interactions, I wonder if we’re putting the cart before the horse. Can effective tools and solutions be designed when the first step in the process isn’t learning about the unique needs of different patient and clinician populations? The “run before we walk” approach with technology has too often created an unbalanced playing field for patients, but it doesn’t have to be this way.”
To read the full opinion piece from PerfectServe CEO Guillaume Castel, head over to MedCity News.