EHR Insider: Moving Beyond Basic EHR Secure Messaging

Despite the pervasiveness of EHRs, they are not purpose-built to meet all of the care delivery needs of physicians and nurses, particularly with regard to communication. Breakdowns in communication contribute directly to a large number of sentinel events each year, in large part because communication takes place in various disconnected systems.

In this piece from “For the Record” magazine, PerfectServe Senior Clinical Solutions Director—and practicing nurse—Julie Mills details some of the benefits healthcare organizations can expect to realize by embedding the clinical communication platform within the EHR environment.

By retaining all of the dynamic routing capabilities of the standalone PerfectServe app and reducing the number of times clinicians have to move between apps to coordinate patient care, this integration is a great way to improve health IT systems without having to take the rip-and-replace approach with EHR infrastructure.