Steve Tyler

Chief Technology Officer

Steve Tyler is the Chief Technology Officer at PerfectServe, where he leads the product and engineering organization and drives the technical strategy that powers the company’s platform across tens of thousands of healthcare organizations. He oversees the development lifecycle from architecture and infrastructure to product delivery, ensuring PerfectServe’s platform remains scalable, modern, and competitively differentiated.

Tyler works in close partnership with clinical leaders and care teams to ground technical decisions in real-world workflows, translating frontline needs into platform capabilities that improve care coordination. He also plays a key role in evaluating strategic growth opportunities, including technical due diligence on potential acquisitions and partnerships.

As someone with deep experience in the field, Tyler has witnessed and is motivated by the notion that technology can address meaningful problems when applied well and for good reason. He enjoys working with a diverse, cross-functional team and derives satisfaction from building solutions that earn trust through demonstrated results.

Tyler brings more than 20 years of technology and product leadership experience in digital health, clinical communication systems, and SaaS platform modernization. In his previous position as Vice President of Clinical Collaboration and Alarm Management Products at TigerConnect, Tyler led product strategy and platform modernization across clinical collaboration, alarm management, and nurse call solutions. Top-line results from these efforts include scaling a platform to hundreds of thousands of users, dramatically increasing integration throughput, and cutting hospital integration costs by 80% per customer.

Before TigerConnect, Tyler spent significant time launching and growing two separate health IT businesses. He founded and served as CEO of Krakyn, Inc., a pre-seed healthcare technology venture focused on location intelligence and hospital automation. His efforts centered mostly on product concept development, technical validation, and partnership outreach.

Before Krakyn, Tyler co-founded Extension Healthcare and built the technology, product, and engineering functions behind the company’s Class II medical device platform. Extension was later acquired by Vocera for $55 million, after which Tyler joined Vocera as the company’s Chief Technology Officer. At Vocera, he directed technology strategy, platform integration, and R&D as part of an effort to modernize and expand the commercial reach of the company’s platform.