Modernizing the Hospital Call Center

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What You’ll Learn

In this guide, learn about the common technology challenges in hospital call centers and how PerfectServe’s two-way communication model provides a fully integrated contact center that is ideal for all aspects of healthcare and overall how to bridge the communication between patients and providers.

Topics covered include:
  • Current Technology Challenges
  • Key Integrations for a Hospital Contact Center Platform
  • Perfectserve’s New Model: Two-Way Integrated Communication
  • The Importance of Cloud-Based Technology
  • Deployment Considerations

 

About PerfectServe

PerfectServe offers unified healthcare communication and scheduling solutions to help physicians, nurses, and care team members provide exceptional care to more than 20 million patients every year. By automating workflows, speeding time to care, optimizing shift schedules, and streamlining communication, PerfectServe reduces care team toil and improves patient safety.