A hospital doesn’t need to have 600 beds to justify an investment in secure communication technology. If you work for one of the ~1,400 critical access hospitals (CAH) spread across the United States, we’re looking to partner with you.1
The reason is simple: Regardless of facility size, caring for patients becomes infinitely more challenging when you don’t know who to contact with a time-sensitive question, how to reach them, or whether your page was received. The absence of structure and repeatable communication workflows when coordinating care is a guaranteed recipe for frustration.
The great news? PerfectServe has an app for that. And this isn’t a “throw in everything but the kitchen sink” scenario where we bog you down with a laundry list of features and integrations that most CAHs simply don’t need. Too often, vendors introduce solutions targeted at larger organizations that don’t work for the unique challenges critical access hospitals face. This leads to unnecessary cost and complexity.
With that in mind, here’s a simple, cost-effective communication upgrade tailored to the needs and challenges of critical access facilities:
- Cloud-Based, HIPAA-Compliant Secure Messaging: Replace pagers, reduce faxes, and enable easy, efficient exchange of texts, images, and audio files between physicians, nurses, departments, specialty groups, and allied health staff.
- Device Agnostic: Improved ease of use through mobile app (smartphone) and desktop access (browser).
- Built-In Clinical Directory: Each deployment includes a true clinical directory that includes all staff, departments, schedules, and even code groups (code blue, STEMI, etc.) to remove the guesswork from contacting all groups and individuals involved in coordinating patient care.
- Smart, Integrated Schedules: Scheduling and clinical communication go hand in hand; without an accurate schedule, how can communication be properly routed? PerfectServe solves that problem by including a native on-call scheduling tool at no extra cost. You can create and manage all schedules right from the app. No more spreadsheets and sticky notes!
- User Settings and Controls: We also understand that you don’t want to come to us for every minor change that’s needed, so we’ve made self-service capability a core feature of our solution. This puts your staff in control of how they receive communications by enabling users to easily adjust preferences, schedules, and other features without requiring dedicated IT support.
But really, none of this would matter if we ignored your budget and resources. In 2023, overpriced healthcare technology that doesn’t drive meaningful change won’t cut it. That’s why we’re committed to delivering all of these features at a price and pace that won’t give you heartburn.
To speak with a solution consultant and learn more about how PerfectServe can transform communication at your critical access hospital, contact us today.
1 Critical Access Hospitals, Rural Health Information Hub: https://www.ruralhealthinfo.org/topics/critical-access-hospitals
