What changed when the message [got through|orchid]

How To Convert the Medical Answering Service Into a System-Wide Clinical Asset

How To Improve Communication for Better Care & Higher Patient Satisfaction

With the rise of value-based care, healthcare organizations can increase reimbursement rates through improved health outcomes and higher patient satisfaction scores. Keeping patients happy also increases patient loyalty, which boosts the bottom line.

How To Enhance Clinical Communication Security with PerfectServe

How To Streamline Patient Transfers with PerfectServe as the Communication Backbone

Advocate Aurora Health is one of the 10 largest not-for-profit, integrated health systems in the United States. A national leader in clinical innovation, health outcomes, consumer experience, and value-based care, the system serves nearly three million patients annually across 27 hospitals, five Level I trauma centers, and 500 sites of care throughout Illinois and Wisconsin.

How To Make Answering Service Complaints a Thing of the Past with Modern Technology

Founded in 1957 and based in Denver, Cherry Creek Eye Physicians and Surgeons, P.C. is an ophthalmology practice offering eye exams, corrective lens surgeries, contact lenses, and more to the surrounding Cherry Creek community.

How To Streamline Patient Transfers with a Cloud-Based Operator Console

This health system serves communities across several states in the Southeast. They have 13,000 associates supporting six hospitals and more than 100 non-acute sites of care, including ambulatory surgery centers, outpatient facilities, a hospice residence and physician and specialty practices.

How To Enhance After-Hours Calls to Boost the Patient Experience

A recently established ear, nose, and throat (ENT) practice based in East Tennessee was unsure if patient messages were being tracked and properly actioned. The practice is part of a larger medical group, and the medical group is affiliated with an area hospital that uses PerfectServe’s enterprise Clinical Collaboration solution.

How To Reduce Stroke Time to Treatment with Better Communication

Time to treatment is critical when dealing with stroke patients. That’s why St. Rita’s Medical Center, the largest hospital in a 70-mile radius surrounding its campus in Lima, Ohio, made it a priority to address variations in its stroke team response times.

How To Reduce Readmissions by Optimizing Appointment Scheduling

As part of its efforts to reduce readmissions and post-procedural complications that could lead to invasive open-heart surgery, the Society for Cardiovascular Angiography and Interventions issued a statement several years back with simple guidance: All facilities should make sure to schedule follow-up appointments before cath lab patients are discharged.